Customer Service Human Resources

Denisha M. George

Email: abkxan@r.postjobfree.com

*** ****** ******* *****:

Memphis, TN 38111 901-***-****

Dear Human Resources Manager:

In today's market, successful organizations benefit from hiring

professional and self motivated employees. As a candidate for the current

employment opening, I possess professionalism, quality experience, and

respectable work ethics to ensure demands are met and surpassed.

I have achieved many academic goals, including a Bachelors of Science

from LeMoyne Owen College. Currently, I am pursuing a Masters of Business

Administration from the University of Phoenix. I am currently employed as

a Financial Aid Advisor and have acquired several years of exemplary

customer service and administration skills.

I am confident that my past work history has prepared me to succeed

in any work environment. My mission is to strive to exceed employer

expectations.

Enclosed please find my confidential resume, which has been forwarded

for your consideration. In review of your company 's objectives and

current opening, I am confident that my characteristics are in perfect line

with your employment needs. I would like to speak with you to discuss the

value that my strengths and experience bring to your search. Thank you in

advance for your consideration of my resume.

Sincerely,

Denisha M. George

Enclosures

Denisha M. George

Email: abkxan@r.postjobfree.com

401 Hodges Street Contact Phone:

Memphis, Tennessee 38111 901-***-****

OBJECTIVE:

My professional aspiration is to secure a professional position in

Business Development and Administration in a reputed organization, which

appreciates professional approach and hard work, where I can utilize my

knowledge, various skills, and experience to fulfill the company's growth

objectives and develop my career.

EDUCATION:

University of Phoenix Expected Graduation October 2010

Cordova, Tennessee Masters of Business Administration

LeMoyne Owen College 2006 Graduate

Memphis, Tennessee Bachelor of Science in Biology

SUMMARY:

*Self Motivated *Multi Tasker *Team Player

*Dependable *Excellent Communications *Great

Organizational Skills

COMPUTER SKILLS:

Word, Excel, PowerPoint, Desktop Publisher, and Outlook

ORGANIZATION AFFILIATIONS:

*Tennessee Louis Stokes Alliance for Minority Participants

*American Society of Health System Pharmacists

*Pharmacy Technician Certification Board

WORK HISTORY:

Anthem Career College Financial Aid Advisor

Present- 2009 Memphis, TN

Duties Include:

. Counseling and advising students about financial aid eligibility,

application procedures, aid programs, costs, indebtedness, money and

management and financial planning; individualizes information to the

particular needs and situation of the student.

. Collecting financial data on students to determine aid eligibility

and make awards within federal and institutional guidelines.

. Evaluating documentation and information provided by the student;

exercise judgment by making adjustment or revisions to costs,

contribution, need or dependency status as exceptions to the

prescribed process.

Anthem Career College Pharmacy Technician Instructor

2008 - 2009 Memphis, TN

Duties Included:

. Committed to preparing students academically and professionally to

meet the constantly changing employment requirements of medical

support agencies.

. Responsible for academic success in the classroom, achieved by using

instructional methods such as lecture, demonstration, audiovisual

aids, discussions and other supplemental presentations.

. Communicated effectively with individuals at all levels of the

organization.

Kroger Pharmacy Certified Pharmacy Technician

2003 - 2008 Olive Branch, MS

Duties Included:

. Exceptional interpersonal skills required to interact with guests and

co-workers.

. Received prescriptions from customers, assured validity; dispensed and

filled prescriptions to customers.

. Managed and monitored customer flow; maintained accurate records for

pharmacy; prepared and transmitted insurance claims and invoices to

customers.

. Performed strong computer and data entry skills and other duties as

assigned in a professional and prompt manner.

Memphis Area Teacher's Credit Union Bank Teller

2002 - 2003 Memphis, TN

Duties Included:

. Served customers by accurately and promptly performing transactions

while delivering exceptional customer service.

. Enhanced facility growth by making sales referrals when appropriate;

promptly processed consumer and business transactions in an accurate

and efficient manner.

. Followed bank policies, procedures, and security guidelines; in

compliance with federal, state, and local regulations. Effectively

addressed customer service issues and/or escalates to appropriate

person.

HOBBIES:

Community volunteering, reading, writing, and tutoring.

PERSONAL REFERENCES:

Professional and personal references will be provided upon request.

Contact this candidate