Customer Service Manager
Resume:
Mr. Alani K. Vi
**** **** **** ***** ************, Utah 84123 * Cell 801-***-**** Alt *
Phone: 801-***-****
Objective:
Searching for employment opportunity in a successful and dynamic
organization by contributing valuable skills attained through personal,
work experience and continuing education.
Work History
Backalley 01/2007-Present
540 West North Temple, SLC, UT 801-***-****
Store Manager for Wholesale/Retailer - Oversee the daily operations.
Manages all phases of store operations to ensure maximum sales and
profitability. Focus on key business initiatives:
. Store Operations - management, sales, cashier, receiving and loss
prevention.
. Marketing - visual displays, public relations and promotions.
. Merchandising - planning, buying and inventory management.
Linford Brothers Glass 09/2006 to
11/2008 1245 South 700 West, SLC, UT 801-***-****
Lead/Installer for Glass Manufacturer:
. Scheduled and prep daily work orders; processed completed work orders
in a timely manner.
. Maintained and delivered finished products to various worksites;
maintained inventory of work supplies, using various warehouse
equipment to load and unload products.
. Maintained equipment and tools in excellent working conditions,
including company assigned vehicle.
. Prep worksites; installed windows and doors according to
specifications; required to work at heights, confined spaces, lifting
more than 70lbs.
. Traveled long distances within the State of Utah to various worksites,
responsible for completing co-workers travel expenses.
. Field liaison; communicated non-compliances, quality issues, loss or
damages to management or to outsides sales representatives when
appropriate.
RC Willey
03/2004-09/2006
2301 South 300 West, SLC, UT 801-***-****
Lead Visiual Merchandiser for retail store.
Communicated with department manger floor layout and display points, window
designs, internal displays, photo shoot and other merchandising of
promotional store events, as well as coordinating the take down of displays
after promotion:
. Acting project lead
. Trained new hire to set-up floor displays
Alani Vi/Resume
Page 1 of 2
Keystone Aviation dba Million Air
03/2003 to 09/2004
Salt Lake International Airport, SLC, UT 801-***-****
Ramps Agent for Jet-Blue Airways and Frontier Airlines:
. General aircraft servicing; including sorting of passenger luggage;
taxi airplane, fueling (certified).
. Processed cargo and mail accurately and in a timely manner.
United Parcel Services (UPS)
04/2002 to 06/2003
2040 Parkway Avenue, WVC, UT 801-***-****
Loader/Picker - Accurately scanned and loaded customer packages
systematically, and in a timely manner. Quickly read, sort and classify
packages in a timely manner.
Education:
Salt Lake Community College 2003-2004
General Education Enrolled 2009
Online Courses Non-traditional 2010
4600 S Redwood Rd, Salt Lake City, Ut 84123
Taylorsville High School 1999-2002
High School Diploma
5225 South Redwood Road Taylorsville, Ut 84123
Skills and Training:
Microsoft, Apple, Internet Friendly
Keyboarding, MS Word, Excel, PowerPoint
Operated most office equipment; Ten-Key, Fax
Safety Training
Customer Service Training
Forklift Training
Hazmat Certified
References:
Roshetta Mokofisi - San Mateo County, Social Worker - 801-***-****
26239 Flamingo Ave
Hayward, CA 94544
Bruce Swift - Petco, Regional Manager - 801-***-****
1961 Cedar Loop Dr
Ogden, UT 84405
Ednah Taumoepeau - Ko-tu Marketing, LLC, Owner - 801-***-****
540 West North Temple
Salt Lake City, UT 84116
Contact this candidate