JANE M. BRZOSKA

**** ***** **** **

Clover, SC **710

Home: 803-***-****

Cell: 980-***-**** E-mail:

abkx8e@r.postjobfree.com

SUMMARY

Extensive experience in development, maintenance and management of

application software systems for telephony, sales and manufacturing

companies. Maintained long term employment with major corporations and 15

years as a consultant servicing a variety of clients in design,

installation, training, maintenance and documentation of the software and

systems as well as training of the users.

PROFESSIONAL EXPERIENCE

Software

Oracle 7 & 8 SQLPlus; C; ANS Cobol; Microsoft/MicroFocus Cobol; Focus;

Fortran; Basic (many varieties); Autocoder; OS JCL

Amdocs, Inc. - Stamford, CT; Champaign, IL; Charlotte, NC 1993 -

2008

Principal Software Quality Engineer 2004 - 2008

Assisted with the organization assessment achieving CMM-L3 and continuation

of quality improvements while in Champaign. Helped incorporate Amdocs

software life cycle methodology with existing methodology for newly-

acquired division supporting Cable and Satellite software development and

support.

. Worked extensively with development, testing, infrastructure,

requirements management and product deployment teams for 2 accounts

throughout United States, Cyprus and Israel

. Provided corporate with measurements associated with software releases

. Achieved CMM - L3

o Continued to support the wireless accounts for development,

release management and testing quality functions in coordination

with the rest of the accounts supporting sites.

o Worked with peers in United States, Israel and India.

Senior Expert / Senior Project Leader 1999 - 2004

. Supported data center operations as an independent contributor

providing liaison for the on-going support changes which would affect

the production support area

. Managed 2 GLs and 15 employees in the area of production support and

transmission

. Managed 10 employees providing ongoing support for legacy software,

both maintenance and new development.

. Supported the transition from Stamford CT to Champaign IL without

degradation in support for clients.

. Provided project tracking with use of Access database and MS Project

Plan.

. Supervised the creation of planning estimates, business requirements

and proposals for the clients.

. Managed 6 employees providing technical support in A/R and Collections

. After acquisition of ITDS by Amdocs, managed team during training and

subsequent development of client specific software.

. Developed and reviewed all presentations and documentation for client

pre-sale and production in area of responsibility.

Senior Programmer/Analyst (ITDS) 1993 - 1999

. Requirements gathering and documentation for potential new clients

. Successfully completed Point of Sale Business Study for major

wireless company

. Working Manager for a team of 6 which supported immediate fixes

required for billing issues a 24x7 schedule.

. Concurrently managed a team of 3 responsible for maintaining all the

programs used at the clients' sites and established the schedule of

releases of the software.

. Developed program and process documentation for existing application

software.

. Maintained library of existing code and provided production versions

of the executables for use by clients as well as the batch processing.

. Provided maintenance for online screens and programs

Business Administration Services, Inc. and 1991 -

1993

Oberst Associates, Inc. - Norwalk, CT 1975 -

1985

Senior Technical Programmer/Analyst/Consultant

. Provided support in programming and documentation to variety of

companies which included major corporations - Pepsico, SNET, and

Waldenbooks Corporate Headquarters.

. Installed and maintained a manufacturing package which included Order

Entry, Invoicing & Sales Analysis, Accounts Payable & Receivable,

General Ledger, Inventory Control & Purchasing, Work In Progress &

MRP, and Payroll.

. Designed and maintained a PC based proprietary product for use by

companies to self-administer their Defined Benefit Plans.

Xerox Corporation - Stamford, CT 1985 - 1991

Project Team Leader/Quality Manager

. Provided user interface and feasibility studies, system requirement

specifications, project implementation and post-implementation follow-

up.

. Supervised four programmer analysts and had full responsibility for

all phases for the Order Entry, Distribution, Account Receivables,

Financial Accounting departments.

. Streamlined the daily batch operations processes so that less time was

required to complete them and that they were done more accurately.

Professional Organizations

. American Society of Quality 2005 - current

. Connecticut PC Users Group 1987 - 2001

Certificates

CMMI Leadership through Quality

CMM Fundamentals of PM

Oracle 7 / Unix SQL Microsoft Project 2000 Level I & II

Cobol Management training both with AT&T &

Xerox

C and Intermediate C+ Facilitator training

Education

Bachelor Science in Science from Fairleigh Dickinson University, Madison,

New Jersey

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