Amy M. Gurnitz

*** *. **** **., ***** City, IL . abkx6q@r.postjobfree.com

Phone: 515-***-****

Human Resource and Public Administration

Emphasis on:

Generalist Functions ~ Fiscal Analysis ~ Public Administration

Professional Experience

Human Resources

Report Generalization and Analysis

Operational Management

Retail

Experienced with Projects and New Ventures

Strategic Planning

Administrative Functions

Financial Analysis, Statistics, and Efficiency Planning

Employee Management

Cash Handling

Technical Systems and Technical Assistance

Risk Management

Employee Satisfaction, Training, and Development

Employment

Express Employment Professionals, Springfield, IL Current

HR Generalist, Project Assistant

Contracted at: HSHS Medical Group, Springfield, IL

. Detailed HR and Project Assistance

. Report generation

. Fiscal analysis

. Recruiting and Staffing

. Compensation

Hewlett Packard, Des Moines, Iowa 2007 - 2009

HR Specialist (March 2008 - July 2009)

HR Administration (September 2007 - March 2008)

HR Compensation Administration (June 2007 - September 2007)

< Served as secretary to local chapter of the HP global service committee

planning events to support local organizations and some philanthropic

grant proposals.

< Full-line HR Generalist: Recruiting and Staffing, Payroll, Benefits, and

Workforce Development.

Wal-Mart, Inc., Windsor Heights, Iowa 2003 - 2007

Customer Service, Marketing, and Membership Associate for Sam's Club (March

2006 to June 2007)

Customer Service Manager (February 2004 to March 2006)

Cashier and Store Stock (June 2003 - February 2004)

< Marketing and membership sales; tax exemption forms, professional

business licenses, and account upgrades.

< Risk Management committee for 2 years; assisted in implementation of

procedures and creation of policies to reduce costs due to accident

liability.

CitiGroup, West Des Moines, Iowa 2003 - 2005

Sales and Service Representative (June 2003 - March 2005)

< Monitored accounts for all types of activity using general accounting and

banking principles.

< Training and development of new associates; Quality monitoring.

< Served on the "Make a Difference" committee and the "My Opinion Counts"

committee to research employee satisfaction and worked to increase

employee satisfaction by almost 20% while serving on committee.

Polk County Probation Office, Des Moines, Iowa 2001

Intake Probation Officer Intern (August 2001 - December 2001)

Drake University, Des Moines, Iowa 1999 - 2003

Kinne Alumni Center (August 1999 - May 2003)

Olmsted Center (August 1999 - May 2003)

< Maintained alumni files, supported monthly training and development of

student employees, managed personal and corporate donations, student

staff, and various related management tasks.

Educational Credentials

< Master of Public Administration, 2008. Drake University, Des Moines,

Iowa.

< Bachelor of Arts, 2003; double major Psychology and Law, Politics, and

Society. Drake University, Des Moines, Iowa.

< Relevant curriculum includes accounting, policy creation and

implementation strategies, organizational psychology, human resources, and

diversity/inclusion training.

< Member of Drake Honors Council, Student Government, Student Activities

Board, and Alpha Phi Omega

< Inducted into Pi Alpha Alpha, honor society for exceptional MPA and MBA

students from accredited universities in 2008.

Technical Skills

< Proficient in Windows, Word, PowerPoint, Excel, Outlook, and Adobe.

Working knowledge of PeopleSoft, ADP, and Taleo. Familiar working with

many other information system and programming configurations. Advanced

communication and customer service capabilities, technology usage, and

excellent clerical skills. Word processing and data entry of 55-60 WPM.

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