TERESA SCHULZ
*** ***** ****** * ( Cannon Falls, MN 55009 612-***-**** (
******.******@********.***
Office Manager
Dedicated and technically skilled business professional with a versatile
administrative support skill set developed through experience as an office
manager, secretary, administrative assistant and office clerk.
Excel in resolving employer challenges with innovative solutions, systems
and process improvements proven to increase efficiency, customer
satisfaction and the bottom line.
Offer advanced computer skills in MS Office Suite and other
applications/systems.
Key Skills
Office Management Report & Document Records Management
Teambuilding & Preparation Meeting & Event Planning
Supervision Spreadsheet & Database
Staff Development & Creation Inventory Management
Training Accounts Payable/Receivable Crystal Reports
Policies & Procedures Computer Support &
Manuals Bookkeeping & Payroll Training
Experience
LandAmerica / Commonwealth Land Title, Bloomington, MN 1990 to 2008
Office Manager, 1999 to 2008
Examiner, 1997 to 1999
Systems Coordinator, 1995 to 1997
Word Processor, 1990 to 1995
Word Processor and Accounting, 1985 to 1989
Promoted often during my 22-year tenure and culminating in current
responsibility for coordinating all office functions and supervising an
office of 10+ employees. Results:
Developed efficiency-enhancing workflow/process improvements that made it
possible to accommodate increasing responsibilities necessitated by staff
reductions.
Decreased office expenditures 15% implemented controls on stock/supplies
and standardizing ordering procedures.
Cut cost by creating forms and reports (Crystal Reports) in-house instead
of out sourcing.
Webster & Baldwin, PA aka Webster & Suter, PA, St. 1990 to 1990
Paul, MN
Receptionist/Bookkeeper
Receptionist and bookkeeper to the partners, handled a busy phone system,
functioned as primary liaison to customers and ensured a consistently
positive customer experience. Results:
Quickly became a trusted employee to the owners, executive staff and other
attorneys and earned a reputation for maintaining a positive attitude and
producing high-quality work.
After leaving the office I continued to do monthly billing for about a year
and did training for their new bookkeeper.
Future Realty, Inc., Edina, MN 1989 to 1990
Executive Secretary
Organized office, typed letters and handled payroll for 5+ employees
Maintain and pay utility bills on listing.
Urban Title, Inc., Edina, MN 2009 to 2010
Examiner (Contract)
Handled all examine questions as well as doing the all examines and
policies. Results:
Quickly became a trusted contact point for the office regarding title
issues.
Was able to get their backlog of policies under control and was able to
maintain it.
Spent three months in their office to help get it organized and to handle
other duties to relieve the owner from having to do them.
Old Republic Title, Minneapolis, MN 2009 to 2009
Examiner (Temporary Part Time)
Typed Examines using RamQuest and assisted in typing Policies. Results:
I typed commitments in their software without much training to alleviate
the backlog of examines.
Rapp's Short Stop, Cannon Falls, MN 2007 to 2010
Cashier / Sales Clerk (Part Time)
Assist Customers.
Clean and stocking store.
Education
Gogebic Community College, Ironwood, MI 1983
Associates in Applied Business - Major: Accounting Minor: Data Processing
Gogebic Community College, Ironwood, MI 1985
Associates in Applied Business - Major: Word Processing Minor: EMT
Knowledge Transfer, Egan, MN 2004
Certificate of Completion - Crystal Reports 9.0 Quick Start and Power User
Volunteer
Cannon Falls Chapter of NWTF, Cannon Falls, MN 5 years
Secretary / Treasurer
Created automated financial statements to improve accuracy of banquet funds
received
Accounts Receivable and Account Payable
Maintained members information for mailing of future events
Maintained meeting minutes
Created annual banquet itinerary