Customer Service Quality Assurance
Resume:
STACEY J. NUNNERY
FLORENCE, MISSISSIPPI 39073
**********@*********.***
EMPLOYMENT
****-******* ******* *** *** Care,
Florence, MS
Owner/Operator: Pet sitting service providing in-home
care, feeding, administration of medication, dog
walking, pet taxi service, pet supply
shopping/delivery service, pet grooming and hygiene
services.
2006-2009 University of Mississippi Medical Center,
Jackson, MS
Medical Technologist and Shift Supervisor, Clinical
Laboratory: Responsibilities included routine lab
testing; specimen processing; quality assurance;
inventory; maintenance of patient records;
maintenance of lab equipment and manuals; hiring
and training employees; staff scheduling; payroll;
customer service; liaison to hospital staff and sales/service
representatives.
2001-2006 Baptist Health Systems,
Jackson, MS
Medical Technologist and Assistant Shift Supervisor,
Clinical Laboratory: Responsibilities included routine lab
testing; specimen processing; maintenance of patient
records; maintenance of lab equipment; training
employees and students; customer service; liaison to
hospital staff and physician offices.
2000-2001 Dynacare Mississippi Laboratories,
Jackson, MS
Technical Supervisor: Responsibilities included
overseeing technical and nontechnical staff; staff
scheduling; inventory; specimen processing;
maintenance of patient records; maintenance of lab
equipment and manuals; customer service; liaison to
physician offices and sales/service
representatives.
1999-2000 Dynacare Hermann Laboratories,
Houston, TX
Medical Technologist: Responsibilities included routine
lab testing; specimen processing; maintenance of patient
records; maintenance of lab equipment.
1984-1999 University of Mississippi Medical Center,
Jackson, MS
Chief Technologist 1996-1999; MT Supervisor 1995-1996;
Medical Technologist 1984-1995
Responsibilities included overseeing technical staff;
quality assurance; inventory; maintenance of patient
records; maintenance of lab equipment and manuals;
staff scheduling; payroll; liaison to hospital
staff and sales/service representatives; training
employees and students; routine lab testing; specimen
processing.
EDUCATION
1983-1984 Methodist Hospital, Memphis, TN
School of Medical Technology
1979-1983 Mississippi State University, Mississippi State, MS
B.S. in Medical Technology
QUALIFICATIONS
Experience with Microsoft Word and Excel; medical terminology;
organizational skills; multitasking; interpersonal skills; customer
service; animal handling experience; team-oriented; adaptable; flexible
work schedule.
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