Customer Service Manager

SUMMARY OF QUALIFICATIONS

. Extensive customer service experience

. Computer literate in Microsoft and Mac

. History of working effectively with little or no supervision

Work history

Dodge's Chicken Store Savannah, Tennessee

Inventory clerk

February 2005-present (part-time position transitioned to full time

after layoff at Boatronix)

. customer service

. Inventory ordering for all responsible categories

. Category manager for Cigarettes/OTP, candy, HBA, etc.

. end of day processing

Boatronix Counce, Tennessee

Office manager

February 2007-July 2009 (lay off)

. sales, accounting, customer support

. customer quote preparation

. warranty claims processing

HomeTown News Jupiter, Florida

News Clerk

March 2004-October 2004 (relocated to Tennessee)

. customer service

. processing of public service announcements, community events

. newspaper editing and pagination

GoCard Post Card Advertising Sunrise, FL

National Distribution Manager

October 2001-March 2004 (lay off)

. customer service for upscale venues nationwide

. processing national distribution lists and product for 18

representatives

. compliance verification and substantiation

Clear Channel Communications Miami, FL

Traffic Manager-610 WIOD AM

October 1998-Jan 2001 (relocated)

. local and national commercial placement on programming logs

. programming of sporting events for am radio

. compliance verification and substantiation

REFERENCES

Patricia Majors Waterloo, AL 731-***-****

Maria Morgan Sheffield, AL 256-***-****

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