Kevin E. Campbell
Hutchinson, Minnesota 55350
abkx4d@r.postjobfree.com
SUMMARY
A loyal and determined operations manager with extensive experience in
all facets of merchandising, staffing, training/ development,
strategic planning, purchasing, operations analysis, safety, inventory
control, environmental/regulatory compliance, best practices, key
accounts, and market strategy. Identifies and analyzes key issues,
providing solid recommendations to boost sales and profitability.
Utilizes exceptional communication skills to provide clear direction
to associates. A persevering leader who drives the success of an
organization with enterprising ideas and consistent performance.
EXPERIENCE
WAL-MART STORES, INC.
Market Electronics Merchandiser, Mankato, Minnesota, 2006-2010
Assisted in managing 12 stores across all areas of operations, including;
merchandising, people, stockroom management, perpetual inventory, loss
prevention, budgeting, P&L, customer experience, traiting, operational
scorecards and expense management. Responsible for managing the consumer
electronics segment and driving corporate initiatives in this area.
Directed activities of salaried/hourly associates to implement and uphold
company initiatives on associate development/merchandising. Facilitated
communication between corporate merchandising and field management.
Shopped competition to evaluate possible market trends and apply practices.
Directed store managers as needed, ensuring operations in accordance with
company and market objectives. Collaborated with market team members to
ensure management consistency and inspire team effectiveness.
< Saved company $500,000 in shrinkage costs by implementing new
merchandising standards and control procedures.
< Grew sales at annualized rate of 12.8% and gross profit by 19.2%.
< Improved customer experience scores by 17%.
< Drafted budgets for markets and stores, serving as basis for incentive
programs in market.
< Mined data from Retail Link database to make merchandising decisions
and to manage inventory levels.
< Updated merchandising assortment by analyzing data and communicating
with buying office to recommend changes.
< Participated in development of new store communication process.
< Ensured compliance with regulatory guidelines on silver disposal.
< Worked closely with store managers regarding associate performance,
developing training plans to improve performance.
< Taught store managers analysis of P&L statements, developing
actionable steps to improve bottom-line performance.
Store Manager, Hutchinson, Minnesota, 1995-2006
Responsible for all areas of operations within store, including financial
performance, people, compliance, loss prevention, hiring, customer service,
merchandising, community involvement, and store standards. Oversaw 12
salaried managers and 400 hourly associates. Directed expansion of
facility over 18-month period, meeting financial plan without accident.
Opened second Supercenter in state. Trained and developed hourly and
management associates on customer service approaches. Provided supervision
and development opportunities for management and hourly associates by
hiring, training, mentoring, evaluating performance, providing recognition,
and ensuring diversity awareness.
( Grew sales from $20,000,000 to $70,000,000 during tenure.
< Met and exceeded financial plans nine out of 11 years by thoroughly
analyzing and reacting to financial metrics on daily, weekly, and
monthly basis.
< Served as the district training store for new managers.
< Managed multiple business units including: pharmacy, optical, photo
lab, automotive tire and lube, food service, full service grocery and
general merchandise.
< Drove sales through effective merchandising, accurate/competitive
pricing, and assessment of economic trends/community needs.
< Ensured compliance with company and regulatory procedures by
analyzing/interpreting reports and implementing/monitoring asset
protection and safety controls. Drafted action plans to correct
deficiencies.
< Worked closely on community outreach programs and encouraged
associates' involvement with corporate volunteer programs,
establishing and maintaining relationships with key individuals/groups
in community.
ADDITIONAL EXPERIENCE
Assistant Manager, Junction City, Kansas, 1993-1995. Headed hardlines
department and stockroom in store. Directed hourly associates daily.
Coordinated scheduling, evaluations, coaching, and hiring for areas.
Worked directly with department managers to develop merchandising plans
monthly. Opened and closed store. Supported store manager to achieve
store goals.
Assistant Manager, Emporia, Kansas, 1992-1993. Directed homeline and
apparel areas in store. Delegated responsibilities to hourly associates
daily. Oversaw scheduling, evaluations, coaching, and hiring for areas.
Worked closely with department managers to develop monthly merchandising
plan. Opened and closed store. Supported store manager to achieve goals.
Assistant Manager, Paola, Kansas, 1990-1992. Oversaw hardlines in store.
Provided daily direction to hourly associates. Directed scheduling,
evaluations, coaching, and hiring in area. Collaborated with department
managers to develop merchandising plans monthly. Opened and closed store.
Supported store manager to achieve store goals.
Department Manager, Pittsburg, Kansas, 1986-1990. Responsible for managing
in-stock for household chemicals department. Organized and maintained back
stock. Ordered merchandise from warehouse and vendors. Provided direction
for night and weekend staff to maintain department. Directed price
changes, signing, presentation, features, and ad programs. Coordinated
efforts with store merchandising plans.
EDUCATION
PITTSBURG STATE UNIVERSITY, Pittsburg, Kansas, M.B.A.
PITTSBURG STATE UNIVERSITY, Pittsburg, Kansas, B.B.A., Marketing
PROFESSIONAL DEVELOPMENT
Backroom Process Workshop, 2009
Conflict Leadership, 2009
Gung Ho! Leadership Development, 2009
Labor Management Workshop, 2009
Leadership Out in Front, 2009
Time and Stress Management, 2008
COMPUTER SKILLS
Experienced with Microsoft Office: Excel, Power Point, Word and Outlook
Proficient using Retail Link