Customer Service Years Experience
Resume:
Dawn Frary
*** ***** ******, **** ****, IA *****
************@*****.***
Objective A position which will allow me to utilize my bachelor's
degree, my organizational skills, and my ability to lead.
Profile Over five years experience within an office/administrative
environment, as well as several years customer service
experience.
Desire and capability to work in a creative field.
Organized, motivated, and detail-oriented problem solver.
Fair-minded and calm demeanor.
Ability to adapt to a constantly changing environment.
Experience in coordinating and supervising groups of
volunteers/workers/people during my deployment with the
Emergency Animal Rescue Service and in photographing various
events since 2004.
Education B.A., English, University of Iowa (2003)
English Honors Program
Undergraduate Writer's Workshop
Phi Theta Kappa, Carl Sandburg College (2000)
Relevant Experience & Accomplishments
Administrative Above-average written and oral communication skills
Skills Impeccable organizational skills
Some supervisor experience, in both volunteer and paid
positions
Experience with both Microsoft and Mac software programs,
including Adobe.
The ability to work well both in groups and on my own.
Several years' experience managing photo shoots for various
events, such as weddings, portraits, sporting events, and
theater events.
5+ years experience in an administrative environment.
Microsoft Excel spreadsheet
Adobe Photoshop
Other Skills Freelance photographer (weddings, events, etc.) in the Iowa
City area since 2004.
Freelance editor in the Iowa City area since 2008.
Frequent contributor to cautionarytale.com (short fiction,
book reviews, etc.).
Frequent contributor to Little Village Magazine (both
articles and photos).
Published daily articles and photos for the United Animal
Nations' website while on deployment during Midwest flooding
in the summer of 2008.
Editor of Iowa author Cynthia Clabough's first book (2008 -
2009)
Official photographer and sponsor, Iowa City Zombie March.
Senior photographer for Little Village Magazine (Iowa City).
Event photographer, G Spot Hair Design 10th Anniversary Hair
Show (2010)
Published photos in July 2009 issue of Giant Magazine.
Provided photos for the Villisca Axe Murder House website.
Provided album art for Iowa City band Raw Mojo and recording
artist Jeremy Kinn.
Provided a series of photographs for the University of Iowa
Museum of Natural History to be used on their website,
brochures, postcards, etc.
Provided photography for New York author Tammi DeVille's book
on volunteerism, titled Changing the World on a Tuesday Night
(2009).
Provided photography for the University of Iowa Museum of
Natural History's book, Window to the World (2010).
Provided photography for Jean Elliott Junis's book, Good Food
(2010)
Recent art exhibitions include the downtown Java House,
Mormon Trek Java House, and Revival Clothing Store.
Employment Patient Account Representative, UIHC 2004-present
Credit Department (2005 - 2010) - Identify and
resolve credits on patient accounts with a focus
on Hospital Medicare credits. Prior to working
Medicare credits, I also worked all
non-government payers and self pay.
Medicare Follow Up (2010 - Present) - Follow up
on unpaid Medicare balances.
Freelance Photographer - Dewey Street Photo 2004 -
Company Present
Freelance wedding, portrait, event, etc.
photography with an artistic, vintage-inspired
twist.
Salesperson, McGregor's Furniture Jan. 2004 -
Assist clients with the design and purchase of Aug 2004
home furnishings.
Maintain contact with clients and furniture
companies.
Lead Student Library Assistant, UI Main Library 2001 - 2004
Circulation Dept.
Assist patrons with checking out/in books
Perform searches
Supervise other student employees in the absence
of full time supervisors
Community Macbride Raptor Project, volunteer feeder and wildlife
Involvement rehabilitator.
Emergency Animal Rescue Service (division of United Animal
Nations) volunteer / disaster responder. Duties include
animal care, photography, online journalism, volunteer
coordination, and leadership.
Contact this candidate