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Manager Customer Service

Location:
Fresno, CA, 93720
Posted:
June 02, 2010

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Resume:

Arthur Villines

*** *. ***** *** ******, California 93720 559-***-****

abkx1h@r.postjobfree.com

~Summary of Qualifications~

I am a proven professional who has vast experience in Business Management.

I have owned and run my own business as well as been a General Manager and

responsible for day to day operations of another. I have developed

operating budgets, responsible for Inventory Accuracy and lean

manufacturing, Logistics, handled all outside sales, whether existing

customers or potential new targeted customers. I bring a high energy win-

win strategy to the workplace and have demonstrated a high level of

competency in business analytics, contracting, product pull through

strategies and have maintained top performance in every position I have

held. I am proficient in SAP, Pansophic, Mapics, Pics and MS Office (Word,

Excel, Outlook).

~Experience~

International Game Technology - Reno, NV February 11, 2001 - December 12,

2008

Senior Commodity Specialist

. I was responsible for source selection, supplier relations and

the procurement process, including logistics and inventory, for

all fabricated product used in the manufacture of Gaming

Machines. Annual expenditures for my commodities varied from 85

to 150.0 mil based upon production to the S &OP plan. I also

handled all NPI Fabrication Procurement including tooling for

New Platforms, and introduced all fabricated parts for 14 new

platforms in one year. I was team leader of the ISO Supplier

Quality Audit Inspection team and the ISO Supplier

Qualification Team responsible for new Suppliers. Travel

included all supplier visits for audits and acquisition

planning, this included overseas travel to Australia and China.

Contact: Matt LaBranch, Vice President of Materials, Phone (775) 448-

1815

Carson Hi-Tech - Carson City, NV June 1, 1997 - February 8, 2001

General Manager

I was responsible for all daily plant operations, Logistics,

Distribution, including Purchasing . Responsible for inventory

accuracy, lean manufacturing, Sales and Customer Service. I was

responsible for budget development and performance. I also

personally handled customer liaison as well as outside sales and

pre-calls as well as cold calls for new account development. I

wrote the companies Quality Manual to be consistent with ISO

policies and procedures.

Contact: David O. Bess - President Phone 775-***-****

International Game Technology - Reno, NV January 2, 1995 - May 31, 1997

Commodity Specialist

Responsibilities included much of the same responsibilities as

listed above under IGT, however I also handled Injection molded

plastics, and castings, I reported directly to a Commodity

Manager, Mr. Dennis Beaver, who left the company before I had

returned in 2001. IGT was an ISO 9000 Company.

The Vendo Company - Fresno, CA - November 10, 1980 - December 31, 1994

Senior Commodity Buyer/ Assistant Purchasing Manager

I was responsible for supplier selection, supplier relations,

logistics and inventory and procurement contracts for a number

of commodities, including all Injection Molded Plastics used by

Vendo. I was the engineering liaison for the purchasing

department and worked directly with engineers in the area of

supply base development for product design. I had held several

positions at Vendo, including Senior Buyer - Parts Division,

Engineering Change Coordinator, and Master Scheduler. I also

served as an internal ISO auditor for the Company.

~Education~

Bachelor of Business Administration National University - Fresno, CA June

1991

Passport- Current - Issued - January 18, 2006 - Expires January 17,

2016.

Notary Public - State of California Commission date December 31, 2008

through December 30, 2012

Proficient in SAP, Pansophic, Mapics, Pics and MS Office (Excel, Word,

Outlook)

BLS Certificate (CPR/AED) for Healthcare Providers - American Heart

Association May 2010.

659 E. Birch. ( Fresno, CA 93720 ( 559-***-**** (

abkx1h@r.postjobfree.com



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