Marketing Help Desk

RON HAO

* *** *** **** **. 951-***-****

Lake Elsinore, CA 92532 abkwyl@r.postjobfree.com

MARKETING ASSISTANT

I

ndependent work habits, a creative and innovative mindset, and the

technological know-how to steer projects from concept through completion,

have been nurtured and refined through a successful career in IT. "Big

picture" vision and a sharp eye for detail combine usefully to transform an

idea to an achievable reality. Dedicated, hard working individual with the

personal communications skills to work at all levels of the organization.

Work well in teams or individually to achieve goals and objectives. In

search of an opportunity to embark on a new career in marketing while

utilizing my past and successful IT experiences within a diverse

organization.

Professional strengths include:

Writing Skills Marketing Skills Communication Skills

Able to compose essays Evaluated target markets and Established and improved

using APA format. proposed marketing strategies client communications;

Proof read and edit all as a realtor asst. maintained ongoing

referenced written Designed, developed and relationships.

materials. implemented marketing and Conducted surveys and

Produced variety of sales campaigns. analysis of results.

business materials, Technical Skills Managed relationships

including: letters, Windows between organization and

reports, proposals and 9X/2003/XP/Vista/Windows 7 client locations.

forms. Microsoft Office 2000/2003

Familiar with Microsoft

Exchange 5.5, 2003, Active

Directory

EXPERIENCE

TARGET CORPORATION, Temecula, CA 06/2009 - Present

In-Stock Team Member

. Ensure product inventory is accurate.

. Responsible for Weekly AD products are precise and up-to-date.

. Guest service responsibilities.

*Currently enrolled in the University of Phoenix pursuing Bachelor of

Science in Business/Marketing

* Expected graduation - 11/2010

Lourdes Hao-Skoumpis REALTOR, Lake Elsinore, CA 10/2008 - Present

Realtor Assistant Part-time

. Operate and manage data on network server.

. Assist with marketing duties such as developing monthly newsletters for

direct mail and e-mail.

. Returned to school Currently attend the University of Phoenix

PETERS & ASSOCIATES, INC., Oakbrook Terrace, IL 04/2007 - 10/2008

IT Consultant

. Provide consulting and deployment services to companies looking for

integrated IT network solutions.

. Currently in lead of Remote Monitoring & Management utility program which

provides clients high-level alerts and custom weekly and monthly

reporting. Value added proactive maintenance provided to all customers

currently in participation.

. Provide companies which conduct business in government, education and the

financial services industry with high-level support often assisting

internal IT departments.

. Hands-on experience with Enterprise Anti-Virus/Anti-Spam/Anti-Spyware

product suite such as Symantec and McAfee.

RON HAO Page 2

EXPERIENCE (Continued)

SELF EMPLOYED, Chicago, IL 01/2006 - 04/2007

IT Consultant

. Installation of home networks

. PC Hardware/Software troubleshooting.

. Installation of software, printers and home networks.

. Network Troubleshoot

ECKER ENTERPRISES, INC., Rosemont, IL 04/2000 - 12/2005

Lead Systems Analyst

. Extensive project management involving the rebuilding of computer

systems, managing and upgrading network equipment and working with

Windows Servers and Microsoft Office products.

. Performed laptop, desktop, and some network upgrades including monitoring

IT infrastructure.

. Provided help desk support as part of a 3-man IT department team

servicing over 300 users in 6 nationwide locations simultaneously.

THE BURROWS COMPANY, Wheeling, IL 1996 - 2000

EDI Help Desk/Desktop Support/Network Help Desk

. Provided extensive and detailed support and assistance to end users

within the company.

. EDI help desk support for all client hospitals, vendors and Burrows

branches.

EDUCATION, TRAINING AND CERTIFICATIONS

University of Phoenix

Bachelor of Science in Business/Marketing, 2006-Present

Graduation Date - 11/2010

Current GPA 3.76

Axia College

Associate of Arts in Business, 2008

Certified Internet Webmaster v5 Associate, 2006

Certified Microsoft Office SharePoint Server 2007

Computer Learning Center, Inc., Schaumburg, IL

Network Engineering & Management, 1998-1999

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