Customer Service Sales
Resume:
Resume' for Jon Cabrera
*** * ******** #**, *****, AZ 85283
Currently working as Executive Producer for a media company. Prior
Management experience in commercial businesses. Outstanding customer
service, telephone, social skills and sales ability. A team player who
adheres to company policies and procedures while demonstrating a positive,
helpful attitude as well as presenting professional conduct and appearance
at all times. Confident, experienced, educated, assertive, dedicated and
motivated to start a new career. An automotive mechanic background to
present and past maintenance technician for a property management company
and small Colorado resort.
Experience and Accomplishments
Voice America - World Talk Radio Nov '09 to
Present
Executive Producer for internet radio. Researching and contacting potential
hosts for expansion of
programming across 2 networks equaling 8 channels. Working in many aspects
with current hosts
including input and recommendation while in pre-production. A "go between"
for individual hosts, the audio and graphics design departments and hosts
services departments. Researching and acquiring sponsors and advertisers
for individual hosts and the Networks.
Broadway Village
2008
Apartment maintenance technician including carpentry, painting, plumbing,
electrical, A/C work and appliance repair. Took inventory, ordered parts
for maintenance shop and maintained equipment. Complete preparation for
new move-ins.
American Home Maintenance
2007-2008
Customer Service selling home maintenance packages.
Ferro's Trading Post
Dec 2006-2007
Fleet mechanic, who diagnosed, repaired and maintained fleet of various 2
and 4WD vehicles. Researched parts for unique makes of vehicles, ordered
parts and repaired. Performed maintenance repairs elsewhere as needed.
Dynaco
2006
Assembled main firing circuit boards for the A-1 Abrams main battle tank
and the guidance system circuit boards for the Trident Missile for Dynaco
who has a government contract with the US Army and the US Navy.
Mobile Mechanic/Self Employed
2005-2006
Traveled to various locations to diagnose and service customers vehicles,
including brakes, tune-ups and various general automotive repairs.
Independent Contractor/Customer Service Representative
2004-2005
Customer Service work for various companies including Cingular and other
Fortune 500 companies. Inbound customer service and outbound sales.
E-Telequest
2003-July '04
Consultant/Inbound and Outbound Sales
Represented Nextel's customer service through e-Telequest who was
contracted by several Fortune 500 companies. Started with outbound sales
to acquire new clientele and was promoted to inbound customers. I earned
top salesman on many occasions over a period of months. I was offered a
manager's trainee position.
Chandler Harley Davidson
2003
Counter and Customer Service in the parts department. Waited on customers,
pulled parts for motorcycles and put in orders. Lot of public contact,
phone and computer work and some dispatch.
Auto Zone 2002
Commercial Accounts Manager
Responsible for all commercial accounts working with dealerships, garages
and private owners of auto shops. Full responsibility for billing and
collections of these accounts, ordering appropriate parts from the
distributorship via the computer and telephone. Initiated telephone
contact to resolve problems to client's satisfaction and made personal
visits and deliveries to the various shops for personal and public
relations. I was able to diagnose auto problems for other customers,
customer service, cashier and some stocking as needed. I was honored as
employee of the month on the 3rd month of my employment for having the
highest sales numbers in the store, including all other managers.
Ferro's Blue Mesa Ranch Resort - Manager
2001-2002
Managed employees, was involved in store sales with much public contact via
store and tele-phone, reservation bookings, ordering product, general
repairs on cabins with regular maintenance as well as some automotive
repairs on the ranch fleet.
Education
General Education Diploma 10/91
T H Pickens Technical Center (Denver) 8/84-6/86
(Automotive Mechanics Program Certificate)
Chrysler Training Center (Denver) 5/87
(Anti-lock brakes, Fuel injection and Suspension Certificates)
Collins College (Tempe) Media Arts Class - 2003
(Student of Film working with lighting and camera equipment)
The Bartending Academy of Tempe (enrolled)
Related credits: played lead guitar in a band for 5 years
Rigged own sets including lighting, monitors, mixers
Microphones and amplifiers
References
Matheu Watch Repair (Scott Matheu) Aurora, CO.-303-***-**** - 28 yrs
Mark Ogg - Laveen, AZ. 602-***-**** - 6 yrs
Jamba Juice (Amber Roberts) - 480-***-**** - 6 yrs
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