Manager Engineer
Resume:
Robert McQuaid
Fort Hood, TX 76544
abkwsj@r.postjobfree.com
Network Security Technician / Help Desk Manager / Network Administrator
SUMMARY
( Twenty years of service in the U.S. Army, Senior Information Systems
Technician, managing implementation, integration and development of IT in
support of U.S. Army business processes. Highly experienced large
organization manager with exceptional skills in written and verbal
communications, team building and introducing new technologies.
( Proven track record as manager and leader of organizations composed of
over 100 technicians in various world-wide Department of Defense
Telecommunications facilities.
Exceptional organizational skills, project management, and
resourcefulness.
Proven hands-on expertise managing a variety of projects simultaneously.
Seasoned capabilities working in a fast-paced office environment.
Over 6 years experience as a Security Manager to include, information,
personnel and physical security.
An eagerness to accept new challenges and responsibilities.
ACTIVE TOP SECRET/SCI/SSBI CLEARANCE
WORK EXPERIENCE
Network Administrator
Managed 13 VAX/VMS clustered servers, conducted new user training and
account management for 100 permenant users and 500 multi-national users,
depending on operational requirements.
( Managed 25 Solaris imaging workstations, preformed systems builds and DoD
standard system wipes in support of operations.
( Performed harware repair, to include hard drive (SCSI & IDE), network
card, mother board and monitor maintenance.
Supervised and managed the installation of all application software on the
LAN.
( Familiar with VPN's, PKI, PC & Network configuration, maintenance &
trouble-shooting, DOD DITSCAP/Certification and Accreditation process
(NISPOM), policy and planning issues, DHCP, DNS and TCP/IP protocol.
Enters completed work orders and performs minor modifications to data
base.
Managed, implemented, and documented technical installation of hardware
requirements.
Supervised and managed the installation of all application software on the
LAN.
Provided user guidance to over 1200 users in all LAN administration
processes.
Managed third-party vendor maintenance for network equipment.
Supervised a Network Certification and Accreditation review for all
additionals to the LAN.
Help Desk Technician / Supervisor
Managed 27 Military and Contracted personnel to monitor the Army Network
for all CONUS based unclassified information systems.
Managed and maintained over $2 Million in communications assets.
( Monitored CISCO IDS Systems for attempted intrusions, documented
pertinent information using the Remedy trouble ticket software, assigned to
the proper research team and tracked the incident to resolution.
( Developed standard operating procedures and a national call list for
extreme situation reporting procedures.
Conducted daily briefings using Microsoft Power Point.
Managed, implemented, and documented technical installation of hardware
requirements.
Network Security
Managed a Secure facility supporting 200 employees; ensured that all
security procedures were strictly followed.
( Created and conducted training on security practices and procedures for
the DoD.
Conducted weekly briefings to the CG of US SOUTHCOM.
Managed training and travel budget in excess of $300 thousand.
Managed, implemented, and documented technical installation of hardware
requirements.
Validated the installation of all application software on the LAN.
Provided user guidance to over 1200 users of Security practices and
procedures.
Coordinated with outside agencies on the apprehension and prossecution of
suspected violations.
Supervised a Network Certification and Accreditation review for all
additions to the LAN.
Performed Security Manager duties to include assisting personnel in
acquiring DOD security clearances via EPSQ.
EMPLOYMENT
1990 - Pres US Army
1990 - 1993 13th Engineer Battalion Fort Lewis,
WA
1993 - 1997 Warrior Preparation Center Einsedlerhof,
Germany
1997 - 2000 US Army Recruiting Battalion Columbus, OH
2000 - 2003 US Army Network Telecom Command Fort Huachuca, AZ
2003 - 2004 160th Signal Brigade Camp Arifjan,
Kuwait
2004 - 2009 Defense Intelligence Agency Miami, FL
2009 - Pres 3d Armor Cavalry Regiment Fort Hood, TX
POSITIONS
1990 -- 1994 Engineer Team Leader
1994 -- 1997 Network Administrator,
1997 -- 2000 Army Recruiter
2000 -- 2003 Helpdesk Manager, Conus Theater Network Operations
Security Center
2003 -- 2004 Manager, South West Asia Network Operations Center
2004 -- 2008 Site Manager, Network Support for Latin American
Operations
2008 - Present CSSAMO, Support Squadron, 3d ACR
EDUCATION
US Army Signal Center School of Information Technology 1994
US Army Recruiter Course 1997
Excelsior College (96 CH) 2004 - Present
Technical Training
Cisco Academy (CCNA)
Microsoft Office
Active Directory Server
Security +
Network +
ITIL
OTHER TRAINING
Army Sexual Harassment Course 2010
Army Equal Opportunity Training 2010
Contracting Officer Training 2010
REFERENCES Available upon request
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