Customer Service Assistant
Resume:
Ching Lam
North Coconut Creek FL
abkwqv@r.postjobfree.com
m
Bookkeeper/Accounting Assistant/Administration Assistant
- Dependable and efficient professional in accounting and related field with 20 years experience
- Strong organizational skills and effective problem solving
- Proficiency in use Excel, Outlook, Internet, spreadsheet, e-mail, calculator, scanner, fax machine
and
the Remote Checking System
*Bank Reconciliation
*General Ledger maintenance *Accounts payable & receivable *Human Resource assistant
*Checks,lock box & credit card process *Strong in finding out discrepancy *Organized and meet
deadlines
* Team player
Experience
*Multitaskl *Data entry *Filing
ERA Ace Realty Plantation - FL Oct 1997 -
present
Realtor - part-time
- listing and/or sale property with all related procedure
- provide nice customer service to prospective buyer/seller
- got couple top sale rewards in ERA Ace Realty during these years and the recent one was '2006
Top
Sales Producer'
ABB Concise Coral Springs - FL Dec 2007- Apr
2010
Staff Accountant
- Charge/data entry and post AIR revenue such as lock box, checks and credit card into system
and average amount is over 10 millions per month. Also familiar in using the Remote Checking
System
- communication between customer with discrepancy and/or question such as credit card dispute, NSF
ck
- Matching receiving log, packing list with AlP invoice and data entry into the system and average
amount
is closed to have 20 millions per month
- daily bank revenue entry into GL and bank reconciliation
Party Supermarket DBA Party City Fort Lauderdale - FL May 1994 - Dec 2007
Senior Sales Auditor 2001-2007
Junior Sales Auditor 1997-2001
Accounting Assistant 1994-1997
- audit the incoming revenue for loss prevention and discrepancy which beginning with 4 chain
stores and up to the highest for 30 franchise stores
- prepare bank reconciliation
- maintain and file all paper record for all chain/franchise stores of daily revenue after reconciliation
- provide customer services for client with billing question/issue
- Human Resource assistant for submit new or update employees' record to outsourcing
HR agency
and maintain file in internal office
- calculate time sheet on every Monday for payroll process
- AlP process for matching invoices and receiving log to prepare for checks cut
Nirock International Inc. New York - NY
Bookkeeper
AEG Trading Inc. New York - NY
Bookkeeperff elephone Sales Representative
Mathematics Teacher (Elementary) Hong Kong - China
Education
Dec 1991 - Jan 1994
Aug 1990 - Dec 1991
Sept 1988 - Dec 1989
Chu Hai College Bachelor of Business Administration 1988
*Bachelor Degree has been accredited by a Foreign Education Credential Services Organization that it is
equivalent to Bachelor of Science in Business Administration in US*
Professional
License
Realtor License
Florida Licensee since 1997
Volunteer experience
Coral Springs Chinese Culture Association Coral Springs - FL
Performance activities assistant 2001-present
PTA member in Sunday School 2001-2007
- helping Lion Dance and Chinese Folk Dance performanc~ in public and private events
which included Public Library performances, City of Coral Springs, Public Schools in Palm
Beach County, University of Miami, Panda Fast Food opening activity etc.
-helping in Sundays School
Contact this candidate