JUDITH WALLACE
E-Mail: *******@***.***
Phone: 540-***-****
. MS Word, Excel, Access, Outlook; AS400
. Detail-Oriented; High Accuracy Ratio
. Strong Organizational and Multi-tasking Skills
Americredit Financial Services (June 2001 to Jan. 2010)
1. Quality Assurance Analyst (May 2005 to Jan. 2010) - Attention to
detail necessary to perform internal audits on Account Maintenance,
Funding, and Dealer Relations Departments to ensure a consistent level
of quality, accuracy and compliance with company policies and
government regulations. Worked in a self-managed environment to
provide discretionary monthly reports to management teams highlighting
errors and recommendations for improvements.
2. Account Maintenance Clerk (June 2001 to Apr. 2005) - Consistently
ranked among top two in production while performing post funding
debit/credit maintenance and processing high volumes of queue requests
(deferments, due date changes, charge-offs, and late fee waivers);
maintained less than a 1% error ratio. Attention to detail also
necessary for manual processes such as manual due date changes,
bankruptcy write-downs and deferment back-outs.
Mobil Oil Corporation (Aug. 1992 to Nov. 1995)
1. Marine Lube Billing Specialist - Strong attention to detail necessary
to accurately bill international customers out of over 100 ports.
Verified weights and volumes, port fees, various taxes and package
charges; maintained various statistical reports.
2. Aviation Fuel Billing Specialist - Prepared invoices for foreign
customers and U.S. Government; surpassed section goal of 2% error
ratio with a ratio of .6%. Invoiced U.S. Government Somalia Relief
Project in which some invoices totaled more than $2 million.
Baker Atlas - Job Cost Clerk (Mar. 1996 to Dec. 1998)
Compiled detailed job cost data including labor charges, individual item
costs, material transfers and vendor invoices. Heavy organizational and
detail-oriented skills needed to track costs pertaining to individual work
orders. Closed jobs and updated assembly costs; coded invoices for
accounts payable data entry.
Warrantech Corp. - Electronic Batch Processor/Analyst (Aug. 1999 to May
2001)
Processed and corrected electronic dealer batches containing customer
information on TV's, computers and appliances. Utilized cross-reference
files for product codes, prices and manufacturer information to update
records.
Bobby Cox Companies - Accounts Payable Clerk (Feb. 1999 to July 1999)
Coded and entered invoices for payment for multiple companies. Coded and
recorded bank deposits; prepared checks for mailing; researched payment
discrepancies.