Patricia M. Pitt 810-***-**** * ******@****.***
**** ******* ****, ***** ****, MI 48444
OFFICE SUPPORT PROFESSIONAL
Medical Assistant…Administrative Secretary
EXPERTISE
Medical Records Management
Top-performing medical assistant with professionalism, integrity, creativity,
resourcefulness, and competence. Responsible and dedicated. Cooperative team player
Hospital Units Liaison
who enjoys working with people. Superior communication and listening skills. Detail-
oriented, thorough, and accurate in taking and relaying information. Able to perform all
Office and Unit Operations
types of assistant functions, and learns new skills quickly. Gets along well with patients,
doctors, and medical staff. Able to multitask for individual patient care, physician
Workflow Planning / Scheduling
communication, and managing all necessary paperwork. Develops good rapport with
patients and provides motivational support to them and their families.
Troubleshooting / Problem Solving
MEDICAL ASSISTANT________________________________________________
• Electronic Medical Records
COMPUTER SKILLS
• Urinalysis & Hemoccult
• Venipuncture & Injections
• Microsoft Word
• BLS –CPR & AED Certified
• Pulmonary Function Tests
• QuickBooks
• Autoclave Sterilization
• • Charting & Filing
Medisoft, Medinfomatix
• Pharmacy Communications
EDUCATION • ICD & CPT Coding
• Medical Insurance Billing
• Ross Medical Education • Time Management
Clinical and Administrative
• Taking Medical Histories
• EKG Testing Procedures
• Pacific Institute of Aromatherapy
• File & Record Maintenance
Aromatherapist
• Anatomy & Medical Terminology
•
• Taking and Recording Vitals
Votech Education Center
•
Medical Coding & Billing Prepare Patients for Examinations
• Aseptic & Sterilization
• Sawyer School of Business • Basic Lab Tests
Career Secretary • Receptionist
• Patient Teaching
• St. Joseph’s Hospital
• Dosage Calculations
Health Unit Secretary
•
SPECIFIC STRENGTHS
• Innovative
• Patient Teaching
• Time Management
• Diversity Communication
• Empathy
• Compassion
Health Unit Coordinator – 1983 to 1990
ST. JOSEPH’S HOSPITAL, Mt. Clemens, Michigan
PROFESSIONAL Professional and cheerful first point of contact. Performed all related duties pertaining to
EXPERIENCE___________________ the patient admission, transfer, and discharge medical records for a 36 bed unit. Ensure
______________________ patient and family needs. Maintained utmost respect, confidentiality, and accuracy of all
medical and patient information. Requisitions for daily laboratory and diagnostic testing.
Medical Assistant – Externship 2010
CARDIOLOGY SPECIALISTS OF RELATED EXPERIENCE______________________________________________
EAST MICHIGAN, Lapeer, Michigan
Interacted extensively with patients, Administrative Secretary
staff personnel, and physicians in a fast PIERCE AND PITT TRUCKING, INC., Almont, Michigan
paced medical environment. This
externship gave me the opportunity to Executive Secretary
utilize the knowledge and skills I CHOSID MANAGEMENT COMPANY, Troy, Michigan
obtained upon completion of a nine
month medical assisting program. Merchandise Office Assistant
KMART STORE #3439, Sterling Heights, Michigan