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Customer Service Sales Representative

Location:
Grand Rapids, MI, 49504
Posted:
September 21, 2010

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Resume:

Anton Kieu

**** ****** ** ***** ******, MI ***** . 616-***-**** / 616-***-**** .

abkwnb@r.postjobfree.com

EDUCATION

Western Michigan University, Kalamazoo, Michigan Sep

****-*** ****

Bachelor of Business Administration, Haworth College of Business

Major: Integrated Supply Management Minor: General Business

Management

Overall/Major GPA: 3.1 / 4.0

PROFESSIONAL WORK HISTORY

Bankers Life & Casualty/Independent Agent, Grand Rapids, Michigan

Apr 2008- Present

Insurance Sales Representative

. Developed a professional relationship with clients and recommended

suitable life, health, long-term care and annuity retirement insurance

products based on individual needs.

. Customer service oriented position that required multiple professional

skills such as detail specific, follow up, organizational, multi-tasking,

analytical/research, presentation, & problem-solving.

. Assisted in recruiting efforts to acquire top talent agents to join our

sales force.

Quality Edge Inc., Walker, Michigan Mar 2004-Feb

2008

Materials Buyer/Planner

. Responsible for managing & replenishing a $30 million annual budget in

raw materials, multiple SKUs and MRO materials for aluminum roll forming

manufacturer.

. Responsible for the development and consolidation of the supply base to

meet company benchmarks.

. Developed a supplier performance system that tracked the performance of

suppliers based on on-time delivery, quality, invoice accuracy and

pricing.

. Responsible for the material cost budget and continually seek cost

reduction through expanded analysis.

. Achieved an estimated $150,000 cost savings with our corrugate supplier

by negotiating better prices and terms to renew an expiring contract.

Vanguard Fire & Security, Grand Rapids, Michigan Feb

2003- Jan 2004

Purchasing Agent/Buyer

. Responsible for managing a $1 million budget in fire and security alarm

system components.

. Managed inventory levels, accounting & finance, expedite and track

ordered material(s) across pipeline.

. Negotiated contract/pricing & kept good working relationships with

suppliers, vendors and customers.

INTERNSHIPS

DaimlerChrysler, Auburn Hills, Michigan Aug 2000-Dec

2000

Production Control/Supply Intern

. Coordinated material release and movement to cover daily production using

SAP/KanBan system.

. Supervised a material control group of 36 hourly and salary employees.

. Learned all about a model year build-out and launch.

. Helped the department reduce matting cost $10,000 buying from an

alternative source.

General Motors Corporation, Lansing, Michigan Apr

1997-Sep 1997

Production Assistant/Planner

. Ran materials release, replenishment, shortages, and inventory cycle

count reports using QAD system.

. Responsible for quality parts manufactured within my cellblock.

. Trained and supervised co-workers on how to perform job tasks.

. Participated in team discussions on improving production techniques

leading to cost savings.

ACTIVITIES/SKILLS

. APICS, NAPM, Life, Health & Variable Contracts, FINRA Series 6 & 63

Securities Licenses

. Participation in intramural basketball, football, soccer and volleyball

. Analytical, multi-tasking, communication, & organizational skills

enhanced through work experience

. Computer skills with MS Excel, Word, PowerPoint, Access, Unix, AS400,

ERP/MRP systems



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