Sales Training
Resume:
Tonya M. McNeese
Trion, GA ****3
abkwn2@r.postjobfree.com
Dear Human Resources:
I recently viewed the vacant position with your company online, and was
eager to apply with hopes of an interview. I currently have more than five
successful years experience in customer service and support, as well as
sales. I am a highly focused and result-oriented individual. I enjoy
working in a fast paced, constantly changing atmosphere, where quick
thinking is always a part of the game. I am a deadline-driven person, and
will assist in the initial goal of overall growth and development.
I am a creative and outgoing person who has mastered the ability to lead
multiple projects simultaneously. I request that your consideration for you
as my employer be serious. It is important to me for my work to be
represented in a professional manner, and would love to be an asset to your
team. I look forward to hearing from you soon.
Thank you for your time and consideration,
Tonya M. McNeese
Enclosure
Tonya M. McNeese
105 MOORE STREET TRION, GA 30753 706-***-**** abkwn2@r.postjobfree.com
Objective Desiring a position in a progressive work environment
where I may use my work skills and talents to make a
positive contribution to the organization for the purpose
of growth and development.
Experience January 2010- September LEECO STEEL, LLC
Chattanooga, TN
Sales Assistant/ Administrative
Served as Administrative Assistant for three sales
representatives and a Southeastern Sales Manager of which
sold to 100 or more customers in Tennessee, Georgia,
Alabama, North and South Carolina, Florida and
Mississippi.
Sales Assistant Duties:*Sales order entry.*Tracking
orders. *Assisted in all sales. *Maintained customer sales
records. * Entered Non-conformance Reports (NCR).
*Assisted in creating item and part numbers. *Maintained
sales quote log. *Maintained excellent customer
relationships by providing the best service. *Maintained
broker contacts.*Requested material quotes from brokers.
*Knowledgeable in steel manufacturing industry. *Able to
configure weight and pricing depending economic demand.
*Successfully completed sales training. *Assisted in
scheduling inbound trucks. *Handled all paperwork for all
outgoing sales orders. *Diligently worked to set up new
vender and processors for services needed, yet not
provided by Leeco (examples: sand/shot blasting of plate
steel, part cutting, etc.).
Administrative Duties: Maintained all inbound phone calls,
and routed each call appropriately. *Maintained all office
supplies (all paper goods, pens, toners, etc.). *
Maintained supply of trade tools for sales team.
*Proficient in Microsoft Outlook, Excel, Word, and Power
Point, including all versions through Vista.
2007- 2009 Chattooga Co. DFCS Summerville, GA
OFI Economic Support Screener
Served as Support Screener for ten case workers that
administered state benefits to over 3,000 case files.
*Possess solid computer skills. *Quickly and effectively
solve customer challenges.*Excellent Organizational
Skills.*Strong Customer Relations Skills.*Data Entry.*Word
Processing and Typing.*Register, file and assign benefit
applications.*Assist in the disbursement of Food Stamp,
TANF, and Medicaid benefits for Pregnant Women, Family,
Children and Adults.*Keep a written log of all registered
applications. *Manage intake appointment log book. *Manage
and administer Project Share funds to deserving families
in need. *Respond to all Spanish speaking clients to help
accommodate in case of a language barrier. *Create new
files and labels *Handle case transfers to and from other
GA counties. *Assist in front desk coverage; answering and
directing calls, incoming and outgoing mail, keep sign in
log, hand out all program applications, make announcements
when needed, as well as doing my normal job requirements.
Certified in Security and Integrity set forth by The
Georgia Crime Information Center and The Georgia Peace
Officer Standard and Training Council.
Ft. Oglethorpe, GA & 2005-2007 Logan's
Roadhouse Chattanooga, TN
Bartender, cocktail/dining room server, food runner,
hostess
*Certified trainer for all positions held. *Opened and
closed dining room and bar. *Served guests, made drinks
for restaurant, as well as cleaning duties.
2004-2005 Farmer's Furniture
Lafayette, GA
Customer Sales Representative
Dealt one-on-one with customers on personal needs level.
*Product knowledge training. *Met sales quotas. *Arranged
and rearranged sales floor accordingly.
Education 1996-2000 Trion High School Trion, GA
Dual Seal: Vocational and College Prep Diploma
2008-Present American Intercontinental
University Online
*Three courses remaining before accomplishing my Business
Associates with concentrations in Criminal Justice.
References Jerome Kusbel Leeco Steel, VP of Business
Development 219-***-****
Rita O'Neal DFCS Eligibility Supervisor
Chad Duffin Leeco Steel, VP of Sales
COMPLETED STATE TRAINING FOR TONYA MCNEESE
DATE COURSE NAME LOCATION
COURSE TRAINER
LENGTH
10/1/2007 HIPPA TRAINING IN- HOUSE 1HR DHR TRAINING
VIDEO
10/1/2007 TITLE VI TRAINING IN-HOUSE 1 HR DHR TRAINING
VIDEO
10/2/2007 SCREENING & CASE UNIVERSITY 32 HRS
- REGISTRATION COURSE OF GA
10/5/2007
10/11/200 ADA TRAINING ON-LINE 1 HR DHR TRAINING
7 ON-LINE
10/11/200 HUMAN TRAFFICKING ON-LINE 1 HR DHR TRAINING
7 TRAINING ON-LINE
10/17/200 CUSTOMER SERVICE ON-LINE 1 HR DHR TRAINING
7 TRAINING ON-LINE
10/25/200 IRS/BEERS TRAINING IN-HOUSE 1 HR DHR TRAINING
7 VIDEO
1/29/2008 COVEY TRAINING IN-HOUSE 2 HRS KIM GRAVITZ
3/27/2008 IRS/BEERS TRAINING IN-HOUSE 1 HR DHR TRAINING
VIDEO
3/27/2008 TITLE VI TRAINING IN-HOUSE 1 HR DHR TRAINING
VIDEO
3/27/2008 HIPPA TRAINING IN-HOUSE 1 HR DHR TRAINING
VIDEO
3/27/2008 LEP/SI IN-HOUSE 1 HR JEANNE RAPE/
READING
MATERIAL
3/28/2008 ADA TRAINING ON-LINE 1 HR DHR TRAINING
ON-LINE
3/28/2008 AUTO LIABILITY ON-LINE 15 MIN DHR ON-LINE
TRAINING
6/5/2008 SECURITY AWARENESS INTERNET 2 HRS ON-LINE
7/7/2008 RPI TRAINING WHITFIELD CO 7 HRS BETSY WRIGHT
DFCS
8/26/2008 MCKINNEY-VENTO HOMELESS IN HOUSE 1 HR CHRISTY
TRAINING SWANSBROGH
10/29/200 GEORGIA COMPASS VIDEO/ 2.5 HRS ALVIN RIGGS
8 TRAINING SPEAKER
PHONE
11/18/200 GEORGIA COMPASS VIDEO/ 1.5 HRS ALVIN RIGGS
8 TRAINING SPEAKER
PHONE
1/13/2009 SECURITY & INTEGRITY WHITFIELD CO 3 HRS BUTCH WILSON
TRAINING DFCS
3/3/2009 HIPPA TRAINING IN HOUSE 1 HR DHR TRAINING
VIDEO
3/3/2009 TITLE V IN HOUSE 1 HR DHR TRAINING
VIDEO
3/4/2009 ADA TRAINING ON-LINE 1 HR DHR ON-LINE
TRAINING
3/17/2009 LEP/SI IN HOUSE 1 HR POWER POINT
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