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Customer Service Human Resource

Location:
Madison, OH, 44057
Posted:
September 21, 2010

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Resume:

Lynda Evans

**** * ********* **. *****: 440-***-****

Madison, Ohio 44057

abkwmn@r.postjobfree.com

Summary:

Outgoing and energetic individual with excellent interpersonal

communication skills. Ability to provide advice, assistance and follow-up

on company policies, procedures, and documents. Ability to stay within a

budget. Well-organized, focused, and productive with proven ability to

complete projects on time. Adept at working under pressure and solving

complex problems.

Employment Experience:

February 2010-Present Pulver's Landscaping & Design Mentor, OH

Office Manager

Responsible for all human resource activities. Provide all necessary

information to customers including estimates, contracts and billing.

. Responsible for interviews, employee set-up, and terminations of

employees.

. Responsible for all estimates, invoicing and accounts receivables of

customers.

. Prepare, process and distribute of payroll.

June 2009-Present Quinn's Family Restaurant Madison, OH

Server/Waitress

August 2008- Presant Main Street Gym Geneva, OH

Personal Trainer/Group Exercise Instructor

May 2007-June 2008 Wiseco Performance Products Mentor, OH

Human Resource Generalist

Responsible for all human resource activities for the company. Provide

advice, assistance and follow-up on company policies, procedures, and

documentation. Coordinate the resolution of specific policy-related and

procedural problems and inquiries.

. Responsible for all human resource activities to include employment,

compensation, labor relations, benefits, and training and development.

. Interview job applicants; review application/resume; evaluate

applicant skills and make recommendations regarding applicant's

qualifications.

. Develop and maintain relationship with employment agencies,

universities and other recruitment sources.

. Prepare and maintain company salary structure, job documentation, and

job evaluation systems.

. Prepare, process and distribute payroll.

. Administer and explain benefits to employees, serve as liaison between

employees and insurance carriers.

. Recommend, develop and schedule training and development courses.

. Develop and recommend operating policy and procedural improvements.

. Coordinate all employee relation/appreciation events.

Jan. 07/April 07 Accounting Management Solutions Madison, OH

Accounting Intern

Responsible for providing financial services in order to ensure effective,

efficient and accurate financial and administrative operations.

. Receive and verify invoices and requisitions for goods and services

. Prepare invoice batch for data entry and enter payments

. Process backup reports after data entry

. Prepare, process and distribute payroll

. Prepare vendor checks for mailing

. List all vendor checks in the log book

. Prepare manual checks as and when required

. Maintain listing of accounts payable/receivable

. Maintain general ledger

. Enter daily sales

. Verify bank reconciliations

. Process monthly sales taxes

. Maintain updated vendor files and file numbers

. Print and distribute monthly financial reports

Aug. 06/Dec. 06 Trust Navigator Mayfield, OH

Marketing Intern

Hands on work involving the preparation of displays, equipment and

marketing media: design, edit, proofread, print, package equipment, ship,

track, help coordinate daily event schedule.

. Become familiar with marketing strategies, budgets and Fiscal Year

plan

. Assist with several key projects, such as the quarterly newsletter,

direct mail materials, press releases, and public outreach events

. Research and record sales and corporate participation figures and

trends; track effectiveness of various media/advertising efforts.

. Assist with customer service: return inquiry calls, send relevant

materials, maintain database of callers for direct mail purposes.

. Update, maintain and utilize media lists, establish relationship

with contacts.

. Creating and explaining power point presentations to sell our

investments in 401k plans to businesses

. Creating and making corrections to the Trust Navigator website

1994-2005 East End YMCA Madison, OH

Education:

Ursuline College Lakeland Community College

Pepper Pike, Ohio Kirtland, Ohio

BA in Business Administration Associates Degree in Science & Art



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