TASHA N. L EONARD
*** ***** **** **. *********, TN 37714
Home 865-***-**** Cellular 865-***-**** *******@*****.***
Administrative Assistant
Summary
I have been a Information Representive and Data Entry Specialist for a Government
company for 8 years and would like continue my professionalism and advance my
career. I have the ability to handle a variety of details simultaneously on an on-going
basis and remain attentive to ensure all assignments are completed accurately and on
a timely basis.
customer-focused cooperative
responsive friendly
helpful reliable
motivated organized
Experience
Tennessee Valley Authority, Knoxville, TN 2002 to 2010
Information Representative/Records
Scan documents, verify results, and performed indexing functions into multiple HR
related systems. Responded to claimants, family members, or other representatives for
forms, plan documents, or promotional material and provided general information
regarding on-going programs or status of claims, provided forms and documents by
mail or e-mail, Input and retrieved data using various HR and financial related systems.
My job has made documents more searchable and beneficial for TVA employees,
retirees, and beneficiaries to gain information to their own personal data.
I have the ability to work with and handle highly sensitive documents and information.
Lake City Family Physician's, Lake City, TN 1997 to 2001
File Clerk/Receptionist
Prepared medical charts with updated medical forms, filed patient's medical charts and
faxed requested information from one medical provider to another. Answered phones,
called patients/provider's regarding appointments, medication prescriptions, and
referral information. Assisted patient's, nurses, and medical provider's with their needs
and ran errands.
As a file clerk, it had made retrieval of records more beneficial and accurate for the
medical office and able to provide valuable service.
E ducation
Diploma, Medical Administrative Assistant 2002
Tennessee Technology Center, Jacksboro, TN - Business Systems Technology class
consisted of multiple courses for Administration skills.
Filing, Word 97, Letter Writing and Memos, Keyboarding 60-70wpm, 10-Key Calculator,
Accounting, Excel, Office Procedures, Data Entry, Windows 95, Windows XP, Access,
Power Point, Telephone Techniques, Internet Explorer, Microsoft Office, Medical
Terminology, and Medical Transcription.
H.S., Diploma 2000
Anderson County High School, Clinton, TN - Student of the Quarter Award in 1999,
Health Occupation Students of America (HOSA) in 1998, Business Club in 1997, and
Color Guard in 1997
Skills
Ability to handle a variety of details simultaneously on an on-going basis.
Ability to remain attentive to detail and ensure that all assignments are completed
accurately and on a timely basis.
Ability to locate and provide information, forms, and materials in a timely manner.
Ability to sort information in a logical manner and to apply standard tracking, retrieval,
and filing skills.
Ability to operate software applications to prepare word processing documents,
spreadsheets, and presentations.