Detria S. Wyatt

**** ******* ******

Fayetteville, NC 28306

910-***-****

abkwmh@r.postjobfree.com

RETAIL SALES

Objective Seeking full time employment in a professional environment allowing me to use my organizational and

customer service skills, with the possibility of future advancement

Dillard’s, Inc., Newport News, VA

Employment

Lingerie Business Manager 6/2009 Present

Weekly replenishment ordering of merchandise needed for the department.

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Managing, motivating and coaching a team to increase sales and ensure efficiency.

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Responding to customer complaints and comments.

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Intricately involved with Recruiting, Interviewing and Hiring.

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Help to plan and execute events to grow the business.

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Implementing and maintaining merchandising presentations

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Dillard’s, Inc. Newport News, VA

Sales Associate, Junior’s Department 10/2008 6/2009

Rick Hendrick Toyota Fayetteville, NC

Rental Assistant 2006 2008

• Responsible for inventory of rental vehicles in my possession.

• Maintain maintenance and usage records of each rental vehicle.

• Responsible for insurance verification of each customer.

• Provide excellent customer service to each and every customer.

• Take daily reservation for rental vehicles.

• Daily filing, answering of phones, reconciliation of end of month accounts.

Hall Nissan, Newport News, VA

Assistant Dealership Administrator/Dealer Exchange 2002 2005

• Served as the Customer Service Representative.

• Maintained financial records ensuring accurate reports and proper filing.

• Responsible for the reorder of new car inventory based on monthly sales.

• Coordinator for dealers exchange program.

• Responsible for monies owed to dealership, account receivables

• Maintained supplies and inventory, balanced daily deposit.

• Responsible for training new cashiers that were hired.

Education/Certifications

Certified Lingerie Fitter, 2010

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Cliental at Dillard’s (C@D), 2009

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82nd Combat Aviation Brigade Certificate of Appreciation, for Contributions to Family Readiness

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Group (FRG)

Spotsylvania High School, Spotsylvania, VA

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Graduate Education Degree (GED)

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