Customer Service Medical
Resume:
La Porte, IN *****
Kimberly A. Dabbert
abkwli@r.postjobfree.com
Professional Profile
Career Objective
To obtain a long term permanent position in a Medical Office. In which I am able to interact with patients
and use my office skills as well as my nursing assistant skills.
Personal Profile
I have over ten years of office experience as well as a previous Indiana license as a nursing assistant that
has since expired but I still have the knowledge base. I have a laid back personality and am easy to get
along with. I have the ability to work autonomously but can also be a vital part of a team .
• •
Professional Experience •
Deputy Clerk City of New Buffalo, New Buffalo, MI March 2008- June 2010
• Coordinate daily activities of office
• Assist in the hiring process of sumer employees
• Review and file all Workman’s Compensation Claims and any follow up with insurance
providers
• All front office procedures including but not limited to receiving payments, processing tax
payments, water payments, answering multi-lined phones,copies, faxing.
• Interpret, implement company policies.
• Was in the process of creating a new Employee Handbook.
• Prepare and submit activity reports for Beach and Marina during the Summer Season.
• Assist in preparation of City Council Agenda, Packets and Meeting Minutes.
• Assist in posting of all Public Meetings that are to take place at City Hall.
• Administrator of City website.
• Accept and process applications for electrical, plumbing, mechanical and building permits.
• Assist in City and National Elections.
• Sort and Distribute daily mail.
• Assist in opening and closing of office along with nightly bank deposits.
• Attend periodic continuing education seminars.
HealthQuarters Coordinator La Porte Hospital, La Porte, IN 46350 June 2002- July 2006
• Ensured telephone coverage for receiving telephone communication with referral sources
and customers.
• Prepared bi-weekly usage report for Director review and signature.
• Received referrals from physicians, nursing staff, patients and citizens, for patient
education materials
• Received and processed bills and invoices to appropriate personnel.
• Performed inventory control of all office supplies, forms, etc.
Kimberly A. Dabbert
• Prepared requisitions for supplies as appropriate.
• Ensured that the office was always within budget parameters.
• Had input in the upcoming years office budget.
• Coordinated all patient information and processed paperwork to Supervisor on a weekly
basis.
• Counseled patients on quitting tobacco products.
• Worked in the Obstetrics Department, both counseling moms on quitting tobacco products,
new baby care, postpartum care, hearing testing and newborn photographs. I took patient
vitals as well as set up and cleaned up before and after deliverys.
• Charting of patient information into system for medical records.
• Maintained confidentiality of all company information, including pricing patient/employee
records, etc.
• Maintained patient information for follow up purposes.
• Maintained daily logs(i.e., referral, call, etc.)
• Assisted in Customer Service activities, i.e., over the counter sales, proper handling of
cash.credit receipts and money and end of day balancing.
• Cross trained in the Medical Library, and was able to do Medical Research inquiries for
medical students and other medical personnel.
Education
Clerking 101-Berrien County Clerks Association July 17-24, 2009
Michigan Department of State Election Officials Accreditation Program June 2009
Employment Law – Fred Pryor Seminars April 13, 2009
Bethel College, Bachelors of Science in Organizational Management, 2005-2007
Mckinley St., Mishawaka, IN
Certified Nursing Assistant training 2000
La Porte Hospital and Health Systems
Pre Nursing Curriculum 2000-2001
Purdue University North Central, Westville, IN 46391
Marquette High School 1984-1988
10th St. Michigan City, IN 46360
Organizations
International Institution of Municipal Clerks
Michigan Association of Municipal Clerks
Society for Human Resource Management
•
1822 N. Circle View Ln La Porte, IN 46350 219-***-**** abkwli@r.postjobfree.com
Page 2
Kimberly A. Dabbert
August 30, 2010
Dear Human Resources,
1822 N. Circle View Ln La Porte, IN 46350 219-***-**** abkwli@r.postjobfree.com
Page 3
Kimberly A. Dabbert
Attached please find an application and a copy of my most recent resume. I am applying for the
position of Front Desk/Medical Assistant in the La Porte County Facility. I am very experienced
working with the public and have a great repoire with all kinds of people. I am calm in a crisis and
have a flair for diffusing tense situations when the need arises. I have resided in La Porte County
for many years and would love to also be able to work in the community also. I am confident that
you will find my qualifications acceptable for this position. Additionally, I look very forward to
getting to meet with someone in person regarding this position. Thank You so much for taking the
time to read my resume .
With Warm Regards,
Kimberly A. Dabbert
1822 N. Circle View Ln La Porte, IN 46350 219-***-**** abkwli@r.postjobfree.com
Page 4
Contact this candidate