Customer Service Accounts Payable

Ada Mireles Mott

Phone: 361-***-****

OBJECTIVE

A career in which my experience in financial accounting, employee

relations, management skills, and customer service will impact in a

positive way to achieve desired goals.

SUMMARY OF QUALIFICATIONS

Experienced Professional with more than 10 years of Accounts Payable,

Payroll, Client Billing and Business Office Management Experience,

Proficient with HR/Payroll, pre-employment drug screening and employment

hiring processes. High level of experience with Administrative support

responsibilities including preparing financial reports, assisting with

various management reports including confidential financial data. Excellent

leadership skills with the ability to make critical decisions and work in

either a team oriented or independent environment. Proven oral and written

communication abilities with experience in a wide variety of computer

software systems including Word, Excel, Citrix, Kronos, Unix system .

Bilingual. Adaptable to new concepts and responsibilities and proficient in

handling diverse tasks simultaneously.

PROFESSIONAL EXPERIENCE

Corpus Christi Specialty Hospital

JUNE

2009- FEBRUARY 2010

Accounts Receivable~Successful management of collections, customer service,

managed and collected facility unbilled collections. Preform routine

patient account audits. Produced and reviewed all patient account billing.

Trained and managed assistant on collection calls, auditing practices,

write-off policies, bad- debt policies.

Accounts Payable~Assisting CEO Management of capital expenditures and

approvals. Trained assistant and a/p clerk on company accounts payable

processes. Supervision of accounts payable department for facility.

Financial Management~Responsibilities include financial reporting to the

CEO and Regional CFO as well as the Financial Officer for the facility

which includes preparing month end net revenue statements, and overseeing

operating expenses for the facility. Responsibilities include the

management of departments which include Admissions/patient registration

and working as a facilitator/liaison between different departments to

achieve set goals.Responsibilities also include staffing, payroll/Kronos,

budget and resolving process issues with the facility.,Payroll audits,

accounts payable audits, admissions audits to ensure compliance in all

departments. Maintaining financial and billing databases.

Assistant Manager for the Business Office & Finance DECEMBER 2006-

JUNE 2009

Accounts Payable~Responsibilities include management of all accounts

payable processes including management of purchasing, client /patient

billing, preparation of financial reports. Responsible for calculating and

submitting accruals and amortization schedules for expenses and ensure all

expenses are tracking to the appropriate GL. Prepare daily financial

snapshot for facility administration. Assist with contract review,

vendor/payer set up, and reduction of expenses by reviewing monthly Profit

& Loss Statement. Perform analysis of any department expenses and issues

effecting budget.

Act as liaison with facility administration and corporate accounting staff

to ensure all financial corporate policies are implemented on a local

level.

Managed the charge entry process/employee for Respiratory, Therapy,

Pharmacy and all ancillary services.

Other duties include assisting with Business Office AR/Revenue Cycle

Management, support and review admissions and oversight of all facility

employee payroll until being promoted.

Achievements: Promoted to management after successful implementation of

processes to ensure appropriate charge capturing. 2007 Excellence Award

received for outstanding performance. 2007 Teamwork & Dedication Award,

2007 Spirit Award, 2007 Outstanding Employee Award.

Member of: Finance Committee & Employee Retention Committee.

Scaffold Builders, Inc

Accounts Payable /Accounts Receivable AUGUST 2005-

DECEMBER 2006

Accounts Receivable~ Performed collections for local division including

preparation of statements, issued credit memos and bad debts. Created

collection letters for branch office

Accounts Payable~Responsible for issuing purchase orders for division,

reviewing and processing invoices and dealing with customer billing

inquiries. Developed system & spreadsheets to track purchase orders for

company, Posted payments and assisted dispatcher with sales and in-house

rental purchases. Reviewed contracts and audited invoices, including

resolution of incorrect vendor billings. Prepared and reviewed all facility

expense reports.

Implemented new processes and procedures for payroll and check

distribution, and balancing of payroll hours based upon each job

assignment.

Responsible for training employees with payroll processes, customer service

and dealing with sensitive employment situations.

Other duties include job cost tracking and reporting, preparing

spreadsheets, assisting office manager with payroll/billing projects and

worked as a liaison for the corporate offices.

Achievements: Saved company $275,000 on overbilling by auditing vendor

invoices and contracts.

ThyssenKrupp Elevator Corporation

EDP Coordinator

FEBRUARY 2002-DECEMBER 2002

Accounts Payable~Performed all aspects of accounts payable from coding to

data entry branch office in an accurate and timely manner. Including

preparing various reports for general ledger and cost accounting

Accounts Receivable~Made weekly collection calls to accounts. Prepared and

processed correspondence for collections. Prepared write-offs and bad debt.

Attended weekly management meetings and provided analysis of A/R and

Billing

Implemented new process for paperwork to reduce cost and increase revenue

within one year.

Entered payroll for field employees and staff.

Reviewed and adjusted contracts to ensure continuing compliance.

Brand Scaffold Builders, Inc

Personnel Director & Receptionist MAY 1997- JANUARY

2001

Payroll~Entered employee payroll, ensured employee compliance with drug

screening, and received training from the CSC. Employee Hiring and

Recruitment.

Maintained files for Safety and Construction Manager including preparing

proposals and handling confidential data. Trained new personnel Director

Accounts Payable~Initiated, issued, tracked facility purchase orders to

assure timely payment. Ensured for accurate billing from vendors matched

purchase orders. Invoice entry into company system. Processed manual checks

as needed. Handled issues or concerns with or from vendors pertaining to

payment disbursement. Supervised a/p clerk to ensure timely data entry,

Ensured company processes were being followed and if performance was

satisfactory. Assisted Branch Manager with all information on general

ledger for accounts payable postings on weekly and monthly basis.

Accounts Receivable~Researched and reported all accounts receivable entries

as needed for facility managers Posted all facility accounts receivable

checks. Reconciled accounts receivable after payments to ensure accurate

billing and payment posting.

Performed Cost Accounting, Posting of facility A/R checks,

Budget~Ensured/reviewed monthly budgets and costs were accurately accounted

for and complaint within company guidelines.

Participated in monthly Management meetings Assisted with the preparation

of correspondence for Division Manager, Construction Manager and Safety

Manager.

Entered monthly sales figures for corporate reporting

Assisted with multiple tasks relating to the operations of the Business

Office.

Professional References Available

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