Customer Service Human Resources

CarolAnn Mursid [*****@******.***]

651-***-**** (cell)

*** *** ***** **.

Branson MO 65616

Objectives

To obtain a position that will utilize my management and administrative

skills.

Education

National University

Applied Associates of Science - Management

Experience

Assistant Administrator

Midwest Ear, Nose & Throat Specialists September 17, 1973 to April 16,

2010

. Responsible for all aspects of payroll processing, human resources

including new employee orientation, benefit administration, and

accounts payable for Clinic's three divisions. Back-up for computer

network support.

Head of Business Office

Midwest Ear, Nose & Throat Specialists

. Supervised all business office staff. Responsible for practice

management computer system. Processed patient and insurance company

refund checks. Involved in two practice management system

conversions. Helped implement electronic medical record system.

Processed payroll and accounts payable for Clinic.

Head Medical Transcriptionist

Midwest Ear, Nose & Throat Specialists

. Supervised all medical transcription staff. Responsible for typing

physician dictation for patient office visits, surgery, and

correspondence. Responsible for all physician and ancillary staff

credentialing. Assisted physicians with gathering information for

research papers and typed papers and book chapters.

Cashier

WalMart May 27, 2010 to present (part-time

position)

. Provide excellent customer service to customers by accurately,

professionally, and quickly ringing up, bagging, and tendering their

purchases.

Administrative Assistant Human Resource Department

Skaggs Regional Medical Center June 14, 2010 to August 6, 2010

(temporary

position through Penmac)

. General front desk receptionist duties - answer phones, filing, upload

employment applications, help process new hires, greet and assist

visitors, assist with special projects.

Skills

. Word

. Excel

. ADP Payroll PCPW software

. EzLabor Electronic time clock software

. LIFE Accounting software

. Peachtree Accounting software

. Winscribe digital dictation software

. Cerner practice management software

. LaserFiche electronic medical record software

. Cash register

. Multi-line phone system

References

. Lorie Sether Support Services Manager, Midwest Ear, Nose, & Throat

Specialists, Woodbury, MN 651-***-****

. Gary Lambert, V.P., Director of Human Resources, Skaggs Regional

Medical Center, Branson, MO 417-***-****

Contact this candidate