Medical Assistant Customer Service
Resume:
Amber Partin
Derby, KS *****
abkwil@r.postjobfree.com
Professional Profile
• Dedicated, service focused professional seeking employment utilizing the skills I have obtained through my extensive
education and professional work experiences. Reliable worker with the ability to learn new concepts and skills quickly. Eager
and willing to learn and grow professionally where I can continuously contribute to the mission of the organization. Also
background in medical, childcare and banking industries.
Core Competencies
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Multi tasking
• Financial awareness
• Flexible in schedule and job duties
• Excellent Customer service
Professional Experience
Clerical
• Filed and separated necessary charts and files
• Used multi phone lines to schedule or reschedule appointments.
• Checked customers in verified all information needed
• Respected HIPPA and OSHA protocol on patient confidentiality.
• Verified some insurances and referrals in order to continue with office procedures.
• Transcribed all test, lab and office results in patients file and chart
Financial Accounts
• Developed 10 key knowledge and used a banking program to assist customers in monetary transactions while at Meritrust
Credit Union.
• Advanced in skills using Microsoft Word, Excel and Outlook.
• Kept a balanced cash drawer for long periods of time, under high customer volume.
Patient Care
• Roomed patients, took vitals and performed all necessary testing ordered by the Physician.
• Supervised by fellow nurses and healthcare providers at The Dermatology Clinic while working as a Medical Assistant.
• Used advanced communication skills to interact with patients from diverse cultures and backgrounds to obtain all needed
information and correct demographics while working for Ameritox Laboratories.
• Assisted Physicians in all office visits, minor surgeries and in office procedures.
• Returned phone calls from concerned patients regarding their visit, diagnosis or any other problems they encountered while
they were being cared for by The Dermatology Clinic.
Processing Technician
• Performed phlebotomy using semi sterile techniques and followed all office protocol at The Dermatology Clinic and while a
student at Heritage College.
• Performed all tests allowed at the in office lab, with all others were sent off to bigger laboratories
• Ran all auto claves and sterilizers, while also doing monthly cleanings and calibrations as needed.
• Controlled the UVA/UVB light treatment machine
Employment History
THE DERMATOLOGY CLINIC, Wichita, KS 2009 2010
Medical Assistant
AMERITOX LABORATORIES, Wichita, KS 2009
Specimen Processor
COLLEGE HILL OB/GYN, Wichita, KS 2009
Medical Assistant Intern
MERITRUST CREDIT UNION, Wichita, KS 2008 2009
Teller I
Education
2009 Heritage College Certified Medical Assistant
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