Customer Service Sales
Resume:
Benjamin Lee Coulter
**** ******* **. ******, **** 45102
abkwff@r.postjobfree.com
Career Objective
To obtain a position that will allow me to utilize my excellent
attention to detail, organization skills, customer service,
maintenance, and mechanics. I have a good knowledge base of
business, business operations, sales, customer relations,
maintenance, and mechanics. Furthermore, my goal is to advance into
a career and become a key player by exceeding sales, service, production,
and deadlines to contribute to the department, the team, and the
company's success.
Summary
Within my learning and experience the best things I've gained
is computer knowledge, hands on experience in mechanics,
maintenance, fork lifts, and customer care, meeting deadlines,
accomplishing tasks currently the first time; excellent
customer/employee relations and perfect attendance.
Experience
Feb 2007 - Sept 2008 Harley Davidson of Cincinnati Eastgate
Cincinnati, Ohio
Apr 2010 - Present
Parts and Accessories Sales Associate
. Customer Service Care, in person and by phone - Register Operations -
Point of Sale, Inventory, Ordering and Service computer program
operations - Handling of Incoming and Outgoing Funds - Register
Opening and Closing Procedures - Managing and Maintaining Customer
Special Orders - In Depth Knowledge of Genuine Harley Davidson and
Buell Parts and Accessories, Original Equipment Manufactured Parts,
After Market Original Replacement Parts, and After Market Parts and
Accessories - General Knowledge of Genuine Harley Davidson and Buell
Motor Clothes - In Depth Knowledge of Harley Davidson and Buell
Motorcycles - Stocking of Parts and Accessories - Keeping Parts
Counter Organized - Cleaning of Parts Room, Parts Counter, Bathrooms,
and Showroom
Aug 2009 - Apr 2010 Life Time Homes, LLC Mt. Orab,
Ohio
Service Manager
. Customer Service Care, in person and by phone - Maintenance on new and
used homes covering, plumbing, electrical, windows, doors, roofing,
shingling, flooring and sub flooring, carpet, molding, and decor -
Inventory Control - Handling of Incoming and Outgoing Inventory -
Managing and Maintaining Special Orders for Work Orders -
Communicating directly with home manufactures and suppliers to resolve
shorted product - Processing of warranty forms - Setting up and
tarring down of homes, single wides, double wides, modulars, and
raised roofs.
Nov 2008 - Jun 2009 Portion Pac Inc. Mason,
Ohio
Production Support Associate
. Cleaning Product Spills - Handling Film - Removing the trash from the
production area - Handling Product - Hanging Rolls of Film - Label
Boxes - Tote off Excess Product - Transport Finished Goods - Bailing
Cardboard - Printing Shipping Labels - Good Manufacturing Procedures -
Allergen Control Program for Packaging - Tracking Raw Materials - Use
of Collapsible Product Totes - Keeping five production machines
stocked with Product, Shipping Boxes, and Condiment Cups
Continues of Back
Aug 2005 - Jan 2007 Xtreme Dirt Sports, Inc. Mt.
Orab, Ohio
General Manager
. Store Manager - Opening and Closing Procedures - Handling of all Funds
and Deposits - Customer Service Sales and Relations - Customer Sales
Orders - Purchase Order Processing - Ordering of all Inventory and
Customer Special Orders - Shipping and Receiving of all Inventory and
Customer Orders - Processing, S?hipping, and receiving and all
Web/Internet Orders - Product Addition to the Company Website -
Service Technician - Service Mechanic - Tire Technician - Shop
Maintenance - Cleaning of the Entire Store
May 2002 - July 2005 Fifth Third Bank
Cincinnati, Ohio
Production Control Specialist
. Job description upon request.
Qualifications
Other Experience
. Well experienced and certified in all types of computer based programs
such as: Windows, Microsoft Office, Word, Excel, Power Point, Outlook
Express, Point of Sale, Inventory, and Service programs, Microfiche
programs, Microfiche Websites, and the Internet (Estimated typing
ability: 60-70 Words Per Minute) - Excellent organization skills -
Attention to detail and good written/verbal communication skills - I
enjoy working as a team player and independently always exceeding work
requirements - I am able to provide exceptional customer service,
business, and administrative services - Other experience falls under
all types of fork lifts, mechanics, and maintenance dealing with:
ATV's, Street Motorcycles, Harley Davidson Motorcycles, Dirt Bikes,
and Vehicles. - Also I hold much experience in maintenance / repair,
ground keeping, lawn care, etc.
Education
2000 - 2001 Northern Kentucky University Highland
Heights, KY
Music Performance
2000 Graduate Amelia High School Amelia, Ohio
General Studies / Music Performance
References
. Tennis Mounts
Highland Heights, Kentucky
. Jimmy Bartels
Silverton, Ohio
. Ron Keller
West Union, Ohio
Contact this candidate