Customer Service High School

Natarsha Riley

*** ***** **.

Rochester, NY *****

Phone: 585-***-****/ 354-1582

abkwcb@r.postjobfree.com

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OBJECTIVE

. . To secure a position utilizing my skills and experience in

the Customer Service Industry.

EXPERIENCE

Metrix Matrix, Rochester, NY

Survey Analysis, May, 2010/ Present

*Outbound calling

* Data Entry

*Quota maintaining

County Wide Management, Rochester, NY

Office Manager, July, 2007/February, 2010

. *Meet and greet perspective tenants

. *Answering of phones

. *Scheduling/Staffing

. *Rental showing/screening of perspective tenants

. *supervision of daily maintenance orders

. *inputting of billing and invoices

. *inputting of rental payments

Home Trends, Rochester, NY

Customer Service Rep, October, 2006/ July, 2007

. *input computer orders

. *phone triage

. *resolving of customer complaints

Rural Metro, Rochester, NY

Home Health Aide, August, 2004/March, 2006

. *Assist in daily living activites

. *Assist in preparing meals/housekeeping chores

. *Document any changes

Bear Hugs Childcare, Rochester, NY

Childcare Provider, October, 2003/March, 2006

. *prepare and file billing and registration

. *prepare and plan meals and daily activites

. *provide child supervision

Happi Kidz Childcare, Rochester, NY

Assistant Provider, September, 2001/May, 2002

. *assist with billing and registration

. *plan and prepare meals and menus and daily activites

. *provide child supervision

EDUCATION

Monticello High School, Monticello, AR

. High School Graduate

Boxes Tech School, Horseheads, NY

Nursing Assistant, October, 1996

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