CHERYL GRANT
Brownsboro, AL 35741
Telephone: 256-***-**** E-mail: abkwbq@r.postjobfree.com
FRONT DESK CLERK
Highly organized and detail-oriented professional with extensive experience
providing project management and administrative support for a broad range
of industries, including seven years in the aerospace industry. History of
performing human resource related functions including interviewing and
selecting candidates and maintaining personnel records. Expert in
overseeing multiple tasks and projects with strong organizational skills.
Able to communicate professionally with all levels of organization and
external customers and departments. Computer skills include: MS Windows and
MS Office, Apple Macintosh, Microdata, Profits Database, Sales Force, AS400
Database Server, Automated MLS System, Reflections Based System.
PROFESSIONAL Experience
MASTERPIECES PUZZLES COMPANY INC., Tucson, AZ
2005 to 2010
Account Representative
. Managed sales for over 1,200 Wal-Mart stores in seven states.
. Secured over $1.3 million in sales in 2009.
. Generated sales from accounts dormant for over two years and secured
sales from 50 new clients.
. Stewarded relations with customers by maintaining communication after
sales.
. Create presentations for new hires and training material.
SPECTRUM PHARMACY PRODUCTS, Tucson, AZ
2001 to 2005
Account Representative
. Managed in house sales for 1400 clients in seven states.
. Generated over $1 million in sales over a two year period.
. Created new accounts for first-time clients and ensured all customer
requirements are fulfilled.
. Updated tracking system by establishing pricing and input orders,
resulting in continuous and repeat sales.
NTS COMMUNICATIONS, Tucson, AZ
2000 to 2001
Sales Support Administrator
. Answered phones and handled customer questions and complaints to ensure
accurate and timely customer service.
. Assessed completeness and accuracy of new customer subscriptions and
paperwork.
. Performed data entry of all residential and business applications, while
proofreading all applications for correct data from corporate office.
. Provided administrative support to sales team.
. Maintained personal records for branch office.
EQUITABLE FINANCIAL, Tucson, AZ
1997 to 1999
District Secretary
. Selected to serve as Assistant to Compliance Manager.
. Instrumental in the interview and hiring process and providing training
to new clerical staff.
. Distributed mail, update computers monthly, and prepare for/participate
in audits.
. Served as liaison between staff and network administrators
. Maintained and updated administration offices inventory and updated
computers with current company information on a monthly basis.
. Prepared correspondence, notes and spreadsheets.
CHERYL GRANT
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TUCSON REALTY & TRUST COMPANY, Tucson, AZ
1996 to 1997
Outgoing Referral Coordinator/Secretary
. Maintained outgoing referral database and served as liaison between real
estate agent and customer.
. Created and distributed letters, memos and reports for Relocation
Department.
. Continually followed-up on all relocation clients and agents.
. Prepared and conducted training presentations for outgoing referrals.
. Updated company forms and negotiated express mail contract to reduce cost
for all offices.
ALPHAGRAPHICS CORPORATE OFFICE, Tucson, AZ
1990 to 1991
Credit Services Specialist/Administrative Assistant
Process approved or rejected credit applications. Assign account numbers
and set up on the computer. Support collectors regarding letters, memos,
name and address change to customer maintenance screen. Type on Macintosh
cash only lists, collection tracking, NSF check letters. Order supplies
open and sort mail and run control tapes on checks. Support 20 people in
the Accounting Department
HUGHES AIRCRAFT COMPANY, Tucson, AZ
1986
Administrative Secretary Senior
. Supported contract manager by monitoring incoming customer correspondence
and typing statistical reports and contract proposals.
. Scheduled manager and contract administrators travel arrangements using
Hughes travel requisitions.
. Entered contract information into database using WANG terminal and
prepared letters using Hughes letter format and letterhead while
maintaining files for contact modifications by contract number and POOO
numerical order.
. Maintained Confidential Clearance.
TRW SYSTEMS, Redondo Beach, CA
1978 to 1984
Administrative Secretary (1981-1984)
. Served as Secretary to Lab Staff, Department Manager and up to 20
engineers.
. Supervised other secretaries and typed letters, reports and vugraphs.
. Secured travel arrangements, scheduled meetings and coordinating moving
when moving from one office to another.
. Typed information for proposals.
. Set up security guidelines for classified project.
. Maintained Top Secret Clearance.
Document Control Security Clerk (1979-1981)
. Handled 1,000 classified documents in processing, inventorying and
destruction.
. Managed document control for entire site.
. Processed security tracking document and prepared documents for
transportation via personnel, US Mail and courier.
. Maintained Top Secret Clearance.
Secretary (1978 -1979)
. Control classified documents.
. Typed travel orders, travel expense reports and all correspondence for
eight engineers. Handled phone calls and maintained weekly record of
time charges.
. Filed records and document and stock all office supplies.
. Prepared graphic art for various projects.
. Maintained Top Secret Clearance.
Education
Harbor College, Palos Verdes, CA
Bakersfield College, Bakersfield, CA