Human Resources Medical

Eileen DeNoto

*** ****** ***** ****

Webster, New York 14580

Home Phone 585-***-****

******.******@*****.***

PROFESSIONAL OBJECTIVE

To obtain a rewarding full-time administrative position where I can utilize

my educational and work experiences to their fullest potential.

Unity Health- Department Support Staff, December 2007 - August 2010

( Answered multi-line phone for patient scheduling with doctors and

therapists.

( Maintained MD schedules to accurately reflect unavailability periods and

rescheduled

patients when necessary.

( Generated and maintained First/Third MD Availability Report, Weekly

RN/MD

Productivity Report and Monthly Nurses Schedule for Medical and Clinic

Directors.

( Triaged in-coming calls to route to appropriate staff member.

( Oversaw department support staff to accurately monitor workflow within

the

department. Maintained HIPA integrity during internal and external

communications.

( Maintained patient charts to ensure they included updated consents,

medication longs,

medical profiles and treatment plan signatures.

( Processed, clarified and followed up on patient/pharmacy requests for

medication

refills.

East Irondequoit School District - 2000 to 2007, Webster & Penfield School

Districts- 2005- 2007 - Long Term/Per Diem Substitute/A.I.S. Tutor

( Effectively evaluated student's needs and abilities to modify

instruction accordingly,

while meeting state and district curriculum and assessment guidelines.

( Developed and maintained a professional and collaborative relationship

with classroom

teachers and support staff.

( Assisted and guided students in their development towards independent

problem

solving, self-awareness and personal ownership.

( Continuously and reflectively evaluated teaching methodology.

Diamond Packaging- Human Resources Assistant, 1987 to 1994

( Managed and maintained temporary staffing personnel to fit manufacturing

needs.

( Collaboratively worked with supervisors to develop, implement and carry

out company

policies and procedures concerning safety, benefits, payroll and

employee reviews.

( Coordinated and oversaw employee recognition dinners, company picnics

and holiday

party; adhering to budget guidelines.

( Updated and maintained HR Data Base. Implemented and maintained employee

benefit resource center for ease of accessibility.

( Successfully developed a strong working relationship with temporary

agencies,

vendors and employees via cooperative attitude, ease of accessibility

and discreteness.

( Maintained and administered Worker's Compensation and disability

benefits per New

York State guidelines.

( Created and maintained New Hire packets for all incoming personnel as

well as

tracking and initiating benefit enrollment for eligible employees.

( Provided back-up support to Receptionists; answering multi-line incoming

phone

system, utilizing internal paging system when necessary, message taking

and

processing and routing of incoming mail to the appropriate

department/staff member.

EDUCATION:

Ed. M, General Education, University @ Buffalo

BS, Elementary Education, SUNY Geneseo

AS, Liberal Arts, Monroe Community College

SOFTWARE:

Microsoft Word, PowerPoint, Excel 2003, Cerner

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