Human Resources Manager
Resume:
Mary A. Faddis
ALLEN, TX ***02
(CELL) 972-***-****
EMAIL: ***********@*****.***
SUMMARY
HUMAN RESOURCE PROFESSIONAL WITH OVER 10 YEARS EXPERIENCE IN HR GENERALIST,
RECRUITING, MANAGEMENT AND CUSTOMER SERVICE. ABILITY TO WORK WITH
DIVERSIFIED PERSONALITIES AT ALL LEVELS WITHIN AN ORGANIZATION. STRONG
ORGANIZATIONAL, PLANNING AND IMPLEMENTATION SKILLS. DEMONSTRATED
CAPABILITIES AS A RESULT-ORIENTED TEAM LEADER AND PROBLEM SOLVER WHILE
ENSURING A HIGH LEVEL OF OPERATIONAL INTEGRITY.
Technical Skills
MS OFFICE INTERNET CYBORG
APPLICATION EXTENDER AS/400 LOTUS NOTES
LOTUS 1-2-3 LAWSON PEOPLESOFT
ISEARCH STAFFSOFT QUICKBOOKS PRO
MS OUTLOOK Ulti-Pro Taleo
Kenexa Authoria ResX
Professional EXPERIENCE
DOLLAR GENERAL CORPORATION, DALLAS, TX/ST. LOUIS, MO 2004-2010
Senior Manager - Field Human Resources/Talent Acquisition
Partners with assigned Sr. Directors of Operations and Region Managers to
provide professional consultation and advice in the areas of talent
assessment, succession planning, employee relations and Store Support
Center generated initiative to solve issues and drive business results.
o Travel up to 80% of schedule to districts identified by the Senior
Manager Field Recruiting and/or District Managers to assist with
staffing needs for over 2000 stores in thirteen states.
o Lead team of up to 14 members, including trainers and recruiters
throughout 13 state division
o Partner with the Director of Field HR, Director of Field Training
and Organizational Development Department to develop and ensure
implementation of effective training programs.
o Participate as business partner in Region and Division meetings.
o Assist in the development and execution of development steps for
high potential District Managers.
o Serve on panel of presentation for District Manager Leadership
Development training in Store Support Center quarterly.
o Develop reports through multiple applications to determine trends
and other information to assist with recruiting initiatives.
o Coordinate job fairs to source potential store level candidates in
high-needs markets.
o Identify quality managers at other businesses as potential
candidates.
o Meet regularly with the Region Directors, DVP, Division Operations
Managers to identify staffing needs throughout the division.
o Provide quality candidates to the Region Director for final
selection for District Manager positions.
o Assist the my HR team with guiding District and Store Managers
throughout the hiring process including reference checks, paper
work, background checks, drug testing and any other pre-employment
testing.
o Build relationships with local chambers of commerce, colleges,
universities and other local organizations to source quality
candidates.
o Report weekly and monthly to the DVP, HR Director and Division
Operations Managers on staffing needs, turnover, trends,
opportunities and other recruiting-related issues for the division.
o Coach Region Directors, District and Store Managers on quality
interviewing and selection practices.
o Ensure compliance with all recruiting and employment laws and
regulations.
o Attend regular staff meetings with the field recruiting team to
ensure consistent recruiting and hiring practices.
o Provide recruiting and interviewing material and ideas to the Field
Recruiting partners to be used as part of the core curriculum for
the training center stores.
o Developed interviewing tool for company-wide use
Tom Thumb, Dallas, TX 2003-2004
Human Resource Advisor/Manager
Managed all human resources related issues for nine stores within the
district.
o Implemented strategic goals and plans to accomplish bottom-line
returns to company operations by partnering with senior management.
o Provided multi-site human resources consulting support to 2000+
exempt, hourly managers and associates in areas of employee
relations, training and organizational development, recruiting and
retention, and career succession planning/placement.
o Coached, developed, and trained management in Team Building,
Motivation, Performance Management, and Leadership.
o Provided guidance to management in employment regarding State and
Federal laws and regulations.
o Conducted proactive assessments to improve management and associate
performance, efficiency, productivity and reduce turnover and
increase retention.
o Developed and implemented initiatives to promote a cultural diverse
workforce.
o Administered initiatives in Affirmative Action, Diversity and Union
Avoidance.
o Provided generalist support on Benefit and Compensation/Payroll
administration and assist in resolutions.
o Conducted employee relation investigations.
o Handled appeal responses to TWC wage and unemployment claims.
o Coordinated recruiting and staffing activities for re-grand
openings and existing stores.
o Acted as Primary Support Change Agent in assisting management and
associates in dealing with change and transition.
o Coordinated and administered restructure/close out reduction in
force procedures.
Simpson & Associates Legal Consulting and Search, Dallas, TX 2002-2002
Director of Operations and Recruitment
Reviewed and analyzed financial and general management records in order to
ensure profitability within the office.
o Built and maintained strong business rapport with clients and
candidates.
o Implemented and monitored activities designed to recruit, train and
retain candidates for client orders.
o Maintained accounts receivables, invoicing, and accounts payables.
o Developed, managed, and implemented Human Resources programs.
o Served as primary contact for vendors and third party
administrators.
Excel Communications, Inc., Addison, TX 1999-2002
Human Resources Analyst/Generalist
Communicated and answered routine questions involving human resources or
organizational policy and procedures to employees and management.
o Provided support for all levels of associates relating to benefits,
compensation, performance coaching, training, employment law,
recruitment and interviewing.
o Updated postings on internal and external job boards.
o Administered employee open enrollment benefit meetings, including
scheduling and training to qualified applicants.
o Served as an interface or liaison between Associates and benefit
vendors.
o Established various tracking mechanisms to measure and analyze
trends in recruiting, retention, and associate relation issues.
These reporting procedures were used as benchmarks for the entire
organization with report visibility to the CEO.
o Recommended procedures to improve initiatives based on reporting
trends.
o Conducted exit interviews and attended unemployment hearings.
o Developed and managed organizational chart project for three call
centers.
o Provided iSearch computer training to all newly hired VP's,
managers, and supervisors.
o Filed all workers' compensation claims, maintained OSHA logs, and
follow-up.
o Assisted compensation manager in training and educating managers,
directors and vice presidents in company-wide rollout of
performance management process.
Manpower, Inc., Dallas, TX 1993-1999
Branch Manager
Managed strategic direction and implementation of planning, structure and
overall operations of two branch offices.
o Interfaced with multiple levels of corporate management, direct
responsibility for operating budget, staffing reports and all
profit and loss to include payroll, accounts payable and
receivable.
o Provided training and development of all office staff.
o Developed and implemented business plan and call activity.
o Maintained and directed constant customer contact through outside
sales and marketing.
o Served as direct point of contact for customer resolution,
personnel performance and conflict issues on job sites.
o Investigated Risk Management issues consisting of employee
injuries, job site investigations, and follow up with medical
staff.
o Ensured compliance with equal employment criteria, the Fair Labor
Standards Act and other applicable state and federal laws and
regulations as well as ISO 9000 policies and procedures.
o Conducted recruitment and hiring duties to include interviewing,
skills testing, employment history verification, and criminal
background investigations.
EDUCATION
BBA, EAST TEXAS STATE UNIVERSITY, COMMERCE, TX
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