Severino Rodriguez III

Mobile Phone: 956-***-****

Secondary Phone: 956-***-****

E-mail: abkw6h@r.postjobfree.com

Severino G. Rodriguez III

OBJECTIVE

Articulate, intelligent, and analytical professional seeking to apply

pharmaceutical and customer service experience within a new organization.

EDUCATION

The University of Texas-Pan American, Edinburg, Texas

Bachelors in Arts in English

Bachelors in Arts in History

Date of Graduation: December 13, 2008

Activities and Organizations

UTPA Panorama, Creative Writer Spring 2007

UTPA Gallery, Creative Writer Spring 2007

EXPERIENCE

Customer Service Representative, AstraZeneca, Edinburg, TX

April 2009 to Present

. Generating awareness of the companies' Brands Nexium, Symbicort,

Crestor, Vivomo providing service offerings among Health Care

Professionals and their office staff

. Distributing managed care information, stand-alone marketing materials

. Successfully delivering all non-messaging activities at the defined

frequency and volume

P.E. Aide, Idea Quest Academy, Edinburg, TX August 2008 to February

2009

. Assisted head P.E. coach with lesson plans

. Worked with children kinder thru 4th grade

. Provided classroom management skills for the coach

. Conducted outside activities for physical activities

Daycare teacher, Little Voices Daycare, Edinburg, TX May 2005 to

December 2007

. Worked with children from the ages of Newborn-13 years of age

. Provided classroom management skills for staff

. Conducted classroom activities for children ages 3-13 years of age

. Coordinated activities, school-based programs, and guest speakers

. Responsible for documenting and developing reports

Ticket Agent, Ticketmaster, McAllen, TX May 2001 to May 2005

. Managed in-bound calls and assisted customers with orders

. Provided quality customer service

. Well-rounded employee managing and working with several other

companies within the organization to include Match.com; Hotels.com;

Televista.com

Cashier/Shoe Sales/Stocker, Melrose, Hidalgo, TX August 2000 to May

2001

. Worked with customers to assist them with sales of merchandise

. Handled cash transactions and daily balances

. Maintained store appearance and inventory

. Stocked merchandise

. Custodial duties

VOLUNTEER EXPERIENCE

UTPA Baptist Student Union, Edinburg, TX 2002 - 2006

. Participated in the Baptist Student Union from 2002-2006 leading the

evangelism team and assisting church members to explore their natural

abilities as leaders.

. Participated in long-term and short term service opportunities ranging

from community service to working with children in Bible Camp for

several Churches across the Rio Grande Valley.

. Taught ESL students in China with the Baptist Student Union (July 1st

- July 2002)

. Taught ESL students at the University of Southern California in Los

Angeles with the Baptist General Convention of Texas (June 1- July

25th 2003)

SKILLS

Computer: Proficient in MS Word, PowerPoint, Internet Explorer, Mozilla

Firefox, Touchstone Software

Miscellaneous: Great researching skills, knowledgeable of available

resources, proactive, excellent writing, learning and critical thinking

skills, highly creative, enjoys reading and learning, very inquisitive

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