Kara L. Pastorek, PHR

**** ********** ******

Toledo, Ohio 43613

419-***-****

abkw51@r.postjobfree.com

Overview: Self-driven, high-energy professional who desires to be a

key contributor to a dynamic team that strives for improvement and

consistently adds value to an organization.

Professional Experience:

Kronos - Chelmsford, MA November 2009 - Present

Application Consultant/Project Manager

. Provide technical consultation to clients implementing Kronos

Applicant tracking software

. Assist in process improvement tactical team for overall

implementation strategy and methodology

. Act as project manager for clients implementing software

. Manage integrations, configurations and change management

sessions for clients

. Act as liaison between client and Kronos technical resources

Kenexa (formerly BrassRing) - Waltham, MA January 2001 - October 2009

Manager - Client Services - NY NJ & Canada Region - November 2008 -

October 2009

. Provided managerial support for seven Client Services Consultants

supporting 83 clients utilizing five Talent Management platforms -

including applicant tracking, performance management and learning

management

. Conducted Service Interviews to ensure client satisfaction via

Voice of the Customer interviews, survey data and one on one

meetings with clients

. Supported two Data Analysts located in Vizag, India responsible

for analyzing, reviewing and presenting data to demonstrate client

ROI and Thought Leadership

. Coached team on consulting best practices, HR learning and project

management

. Developed process and procedures for Partnership Reviews including

business data analytics, system configuration enhancements and

best practice recommendations

. Hired and trained team members within different locations - both

office and remote-based

. Coordinated six regional user group meetings across the country

that focused on client sharing, thought leadership, best practices

and consultative methods

. Participated on committee to increase customer satisfaction and

increase client engagement

. Conducted onsite visits with clients demonstrating system metrics,

best practices and company overviews

. Partnered with third-party solutions to ensure enhancement of

system usage and client engagement

. Worked with internal business partners to enhance process and

procedures for growing team

. Renewed client contracts - including negotiations and acting as

liaison between Legal and Finance teams

Manager, Client Services - Technical Consulting for Kenexa Recruiter -

August 2007 - October 2008

. Provided managerial support for team of seven Technical Consultants

. Interacted in proactive manner regarding service model support and

establish self as point of escalation

. Coached Technical Consulting team to deliver process consulting,

conduct system optimizations, change management and system analysis

for client business needs

. Implemented and delivered internal and external process

improvements for Technical Consulting team - including internal

roll-out of Onyx CRM tool

. Conducted performance reviews for staff

. Managed and built relationships with internal business partners in

effort to improve processes and efficiencies

. Created and maintained all process documentation

. Hosted and coordinated Kenexa Recruiter User Symposium - a user

conference for system end-users to gather client insight, feedback

and direction

. Partnered with internal business teams on process improvements,

interview panels and direction of product

Team Lead, Technical Consulting - January 2007 - August 2007

. Provided supervisor support for team of six Technical Consultants

. Delivered process consulting to clients based on various needs;

global applicant-tracking system roll-outs, change management,

system analysis

. Implemented and deliver process improvements for Technical

Consulting team

. Partnered with internal resources on developing improved processes

. Project Managed complex client software reengineering engagements

. Performed analytical review of client system configuration and

deliver on-site analysis for process improvement

. Oversaw implementations of client integrations with third-party

products

. Managed relationships with Senior Talent Management/eHR-Systems

team members of client organizations

Implementation/Global Process Consultant -on-site overseas assignment

London, England July 2006 - December 2006

. Acted as Project Manager for global roll-out to EMEA and South

Africa for a global investment banking organization

. Led process optimization sessions with Swiss HR team

. Managed data-migration project from legacy client reporting system

. Conducted product demonstrations for change management, training

and product analysis needs

. Consulted with client on global employment laws

. Managed user acceptance testing issues and documentation

. Consulted on change management within organization

. Acted as liaison with third-party vendors

. Managed State-side BrassRing resources for client

Technical Consultant - December 2004 - June 2006

Client Business Consultant - August 2004 - December 2004

Senior Account Manager - June 2002 - August 2004

Account Manager - January 2001 - June 2002

. Managed all BrassRing resources for clients utilizing Enterprise, a

web-based applicant tracking system

. Implemented clients on system upgrades and enhancements

. Led client meetings providing information on system usage, best

practices and change management

. Attended on-site locations to deliver presentations to Senior Human

Resource / Staffing Teams

. Provided clients with in-depth product and HR knowledge to assist

in streamlining employment processes

. Consulted with clients on best practices for system reporting and

communicating with candidate talent pools

. Recommended and trained clients on technical system enhancements

. Provided robust reporting capabilities for clients to manage system

usage

. Led global implementation meetings in European countries

. Created Process Flow maps for clients

. Conducted Business Reviews and System Audits with clients

. Partnered with clients to research and provide Return on Investment

data

. Maintained competitive analysis data

. Led Central Region User Community Session Meetings to discuss and

share best practices via monthly conference calls and quarterly

user meetings

. Acted as mentor for newly hired team members

. Sold add-on product enhancements to clients via scheduled meetings

and detailed presentations

. Delivered change management sessions for clients pertaining to

preparation for rolling out an Applicant Tracking System

. Conducted Security Audits for web-secure services, partner with

IT/Security team member of client organization to ensure website

security and upgrade procedures

Borders Group, Inc. - Ann Arbor, MI July 1997- December 2000

Acted as HR strategic business partner responsible for managing the

talent acquisition process for Marketing, Merchandising and Online

Services. Proactively developed action plans for recruiting, staff

development, succession planning and compensation. Key

responsibilities and accomplishments included:

Human Resources Generalist - June 2000 - December 2000

Senior Employment Specialist January 2000 - June 2000

Employment Specialist January 1999 - December 1999

Corporate Employment Coordinator April 1998- January 1999

Human Resources Coordinator - July 1997- April 1998

. Sourced and hired professional/exempt-level Marketing,

Merchandising, Technical and Distribution Services

employees/candidates

0. Developed organizational structure with senior management

. Acted as project lead for BrassRing, a web-based applicant tracking

system - including process improvements and system upgrades

. Performed compensation analysis and conducted departmental

interviews and job description reviews

. Conducted 30-day follow-up interviews, exit interviews, performance

improvement and career counseling with employees

. Acted as Project Lead for Technical Tactical Team, including

building a Corporate HR intranet

. Recruited via internet, cold-calls, referrals, print advertising,

direct mail, database and association networking

. Enhanced internal posting process

. Conducted career pathing with internal employees

. Performed compensation analyses

. Supervised Human Resources Department Intern

1. Established college recruiting with local and national colleges and

universities

2. Implemented Summer Internship program that resulted in creating a

pipeline of candidates

3. Managed the request for proposal process in evaluating an on-site

temporary vendor and applicant tracking system

4. Acted as department liaison with PeopleSoft software for Position

Management implementation

5. Retained employees through one-on-one meetings to ensure job

satisfaction

6. Hired and recruited all in-house corporate temporaries for

seasonal/project needs

7. Staffed start-up Special Orders and Customer Service Teams for

Fulfillment Center and Borders.com

8. Worked with on-site contractors and third-party vendors for

temporary staffing needs

9. Administered corporate relocation policies - including expatriate

assignments

10. Established self as primary contact for all on-site temporary

staffing vendor issues

11. Executed all corporate reporting functions including organizational

charts, cost per hire and time to fill

12. Planned corporate events including Take Our Kids To Work Day and

Corporate Holiday Events

Kelly Services, - Toledo, OH April 1995 - July 1997

On-Site Manager - Owens Corning - August 1996 - July 1997

Account Supervisor - April 1995-August 1996

13. Provided on-site management support for 200 temporary employees at

Owens Corning

14. Led focus-group meetings for hiring managers and end-users of

staffing processes

15. Oriented employees on assignment with the company and their office

procedures

16. Maintained a pipeline of candidates through extensive local

recruiting efforts

17. Offered seminars to employees for resume writing, interviewing

techniques, and time management skills

18. Trained and evaluated employees with software packages

19. Ensured customer satisfaction with strict administrative detail

20. Matched temporary employees to job requirements

21. Recruited entry-level accountants, administrative assistants, word

processing specialists, and other clerical talent

22. Conducted 40 to 70 applicant screenings and interviews per week

Education

Ohio University, Athens, Ohio

Bachelor of Arts, English

Concentration in Spanish

Certifications:

SHRM PHR, Certification, June 2000, 2003, 2006 and 2009

HR Generalist Certificate

Advanced HR Generalist Certificate

Solution Selling

Computer/Software Skills:

Microsoft Word, Excel, Access, PowerPoint, E-mail, Oracle, Tesseract,

QuickBooks, PeopleSoft, Kenexa Recruiter BrassRing, Kenexa Recruiter,

CareerTracker, Learning Management, Sales Logic, Visio, HTML, ONYX CRM

(Customer Relationship Management), SharePoint, Quickbase, Kronos

(Unicru and Deploy) applicant tracking systems

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