Robert J. Eder
Bossier City, Louisiana 71112
***.*****@**********.***
Objective: Seeking the Position of PC Technician where twelve years of
hardware, software and network support experience will add value.
SUMMARY: Exceptionally talented Avionics Technician with over thirty-five
years experience in performing troubleshooting, repairing and performing
tests and inspections on avionics systems on military aircraft. As a Work
Group Manager and PC enthusiast, I have 12 years experience in software,
hardware, and networking.
Summary of Qualifications
. Strong technical support background, with experience maintaining and
repairing
productivity software, hardware, network peripherals and operating
systems since 1995.
. Software and hardware skills include Microsoft Word, Excel,
PowerPoint, Access and Outlook,
Windows 95/98/ME/2000/ XP/VISTA,
. Experienced training non-technical end-users.
. Outstanding communicating skills..
. Can multi-tasking to meet hard deadlines and motivating team members
to produce results.
. Sound ability to follow company and regulatory policy.
. Immense desire for continual learning.
Professional Experience
Horseshoe Hotel and Casino (October 2007 - February 2008)
Bossier City, LA 71111.
. Performed installations, de-installation and relocation of EGDs.
. Performed regularly scheduled preventive maintenance. Ensure that all
terminals are aesthetically correct.
. Assits in the resolution of player disputes.
. Used technical manuals in the repair and maintenance of EGDs.
. Completed 50% of Harrah's Slot Technician Certification receiving 100%
on all modules.
. Gaming License valid through October 2009.
Air Force Engineering and Technical Services (AFETS) (August 1981 - June
2007)
Duty Stations:
Barksdale AFB, Louisiana 71110 (Jan 98- Jul 07) B-52H
Langley AFB, Virginia 23665 (Aug 96- Jan 98) F-15 C/D
Shaw AFB, South Carolina (Jun 91 - Aug 96) A-10A/F-16D
RAF Lakenheath, United Kingdom (Oct 88- Jun 91) F-111F
England AFB, Louisiana 71303 (Aug 81 - Oct 88) A-10A
. Planned and coordinated activities concerned with both investigating
and resolving technical problems with the assigned computers,
workstations and laptops with eliminating future operational and
service difficulties.
. Wrote numerous local checklists to be used with new computers until
formalized technical data could be published.
. Inspected malfunctioning and damaged products to determine nature and
scope of problems.
. Co-ordinated problem resolution with engineering, depot and other
personnel to expedite repairs.
. Analyzed reports of technical problems to determine trends affecting
future design, production, service and maintenance processes.
. Refurbishing Desktops, Servers and other computer components.
. Maintained and setup new user accounts in Win2000 & WinXP.
. Repaired and upgraded hardware and software.
. Troubleshooting on network connectivity, desktop configuration,
printer
connectivity and network access issues.
United States Air Force Reserve Technician (Jan 76- July 81)
March Air Force Base, CA
Grissom Air Force Base, IN
. Performed flight line and in shop duties of an Instrument, Flight
Control and Communications technician on assigned KC-135 aircraft.
. Trained assigned Reservists during weekend duty and annual tour.
Sperry Flight Systems (Aug 74 - Jan 76)
El Segundo, California
. Performed in shop repair on Instruments, Gyros, and Central Air Data
Computers for commercial aircraft.
Money Tree Casino (August 72 - July 74)
Las Vegas, NV 89106
. Performed the duties of both Slot Floor Manager and Slot Technician.
o Paid jackpots.
o Scheduled Slot Attendants.
o Resolved customer disputes.
o Performed slot maintenance on:
. Coin acceptors
. Hoppers
. Mechanical reels and handles.
. Performed daily drops by manually removing coins from drop
buckets and counting the coins using a coin counter.
. Responsible for the overall security of the slot machines.
United States Air Force (May 66- July 72)
Nellis AFB, Nevada
. Performed flight line and in shop duties of an Instrument, Flight
Control and Communications technician on assigned F4, F-105 and F-
111aircraft.
. Assigned to Maintenance Control where I performed maintenance dispatch
duties.
Education & Professional Training
Chanute AFB Technical Training Center
Basic Electronics
Automatic Flight Controls and Instrument Systems
Associates Degree in Electronics
Mt. San Antonio College, Walnut, CA (1975)
Field Training Detachments
Various Locations
Various Classes for Autopilot, Communications (including DAMA, EDL, Link
16), Inertial Navigation, Instruments, Radar, Bomb Navigation, and
Automatic Testers