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Technician Manager

Location:
Bossier City, LA, 71112
Posted:
June 07, 2010

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Resume:

Robert J. Eder

*** ****** *****

Bossier City, Louisiana 71112

318-***-****

***.*****@**********.***

Objective: Seeking the Position of PC Technician where twelve years of

hardware, software and network support experience will add value.

SUMMARY: Exceptionally talented Avionics Technician with over thirty-five

years experience in performing troubleshooting, repairing and performing

tests and inspections on avionics systems on military aircraft. As a Work

Group Manager and PC enthusiast, I have 12 years experience in software,

hardware, and networking.

Summary of Qualifications

. Strong technical support background, with experience maintaining and

repairing

productivity software, hardware, network peripherals and operating

systems since 1995.

. Software and hardware skills include Microsoft Word, Excel,

PowerPoint, Access and Outlook,

Windows 95/98/ME/2000/ XP/VISTA,

. Experienced training non-technical end-users.

. Outstanding communicating skills..

. Can multi-tasking to meet hard deadlines and motivating team members

to produce results.

. Sound ability to follow company and regulatory policy.

. Immense desire for continual learning.

Professional Experience

Horseshoe Hotel and Casino (October 2007 - February 2008)

Bossier City, LA 71111.

. Performed installations, de-installation and relocation of EGDs.

. Performed regularly scheduled preventive maintenance. Ensure that all

terminals are aesthetically correct.

. Assits in the resolution of player disputes.

. Used technical manuals in the repair and maintenance of EGDs.

. Completed 50% of Harrah's Slot Technician Certification receiving 100%

on all modules.

. Gaming License valid through October 2009.

Air Force Engineering and Technical Services (AFETS) (August 1981 - June

2007)

Duty Stations:

Barksdale AFB, Louisiana 71110 (Jan 98- Jul 07) B-52H

Langley AFB, Virginia 23665 (Aug 96- Jan 98) F-15 C/D

Shaw AFB, South Carolina (Jun 91 - Aug 96) A-10A/F-16D

RAF Lakenheath, United Kingdom (Oct 88- Jun 91) F-111F

England AFB, Louisiana 71303 (Aug 81 - Oct 88) A-10A

. Planned and coordinated activities concerned with both investigating

and resolving technical problems with the assigned computers,

workstations and laptops with eliminating future operational and

service difficulties.

. Wrote numerous local checklists to be used with new computers until

formalized technical data could be published.

. Inspected malfunctioning and damaged products to determine nature and

scope of problems.

. Co-ordinated problem resolution with engineering, depot and other

personnel to expedite repairs.

. Analyzed reports of technical problems to determine trends affecting

future design, production, service and maintenance processes.

. Refurbishing Desktops, Servers and other computer components.

. Maintained and setup new user accounts in Win2000 & WinXP.

. Repaired and upgraded hardware and software.

. Troubleshooting on network connectivity, desktop configuration,

printer

connectivity and network access issues.

United States Air Force Reserve Technician (Jan 76- July 81)

March Air Force Base, CA

Grissom Air Force Base, IN

. Performed flight line and in shop duties of an Instrument, Flight

Control and Communications technician on assigned KC-135 aircraft.

. Trained assigned Reservists during weekend duty and annual tour.

Sperry Flight Systems (Aug 74 - Jan 76)

El Segundo, California

. Performed in shop repair on Instruments, Gyros, and Central Air Data

Computers for commercial aircraft.

Money Tree Casino (August 72 - July 74)

Las Vegas, NV 89106

. Performed the duties of both Slot Floor Manager and Slot Technician.

o Paid jackpots.

o Scheduled Slot Attendants.

o Resolved customer disputes.

o Performed slot maintenance on:

. Coin acceptors

. Hoppers

. Mechanical reels and handles.

. Performed daily drops by manually removing coins from drop

buckets and counting the coins using a coin counter.

. Responsible for the overall security of the slot machines.

United States Air Force (May 66- July 72)

Nellis AFB, Nevada

. Performed flight line and in shop duties of an Instrument, Flight

Control and Communications technician on assigned F4, F-105 and F-

111aircraft.

. Assigned to Maintenance Control where I performed maintenance dispatch

duties.

Education & Professional Training

Chanute AFB Technical Training Center

Basic Electronics

Automatic Flight Controls and Instrument Systems

Associates Degree in Electronics

Mt. San Antonio College, Walnut, CA (1975)

Field Training Detachments

Various Locations

Various Classes for Autopilot, Communications (including DAMA, EDL, Link

16), Inertial Navigation, Instruments, Radar, Bomb Navigation, and

Automatic Testers



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