Customer Service Human Resources
Resume:
Kathryn M. Althoff
Effingham, IL 62401
*******.*.*******@*****.***
Objective: A career in human resources, with advancement opportunities,
which allows me to utilize my general office, customer
service, recruiting, and interviewing experiences.
Education: Bachelor of Science in Business Administration
Aug 2009
Specialization in Human Resource Management
Minor in Psychology
Southern Illinois University Edwardsville (SIUE),
Edwardsville, IL
GPA: 2.928
Experience: Deposit Operations Specialist
Feb 2010 - Present
Midland States Bank, Effingham, IL
. Handling insufficient funds, return checks, and
chargebacks
. Performing check adjustments and account
maintenance
. Sorting and delivering mail to different
departments
. Putting postage on statements and other mail
. Preparing statements
. Filing bank related documents
Receptionist/HR Assistant
May 2008-July 2009
Extra Help, Edwardsville, IL
. Answered multi-line phones and scheduled
appointments
. Filed applications, I-9s, W-4s, and other
applicant information
. Performed application data entry using COATS
. Rented storage units, made collection calls, took
payments
. Performed initial screening interviews
. Performed beginning orientations and drug tests
. Recruited applicants in the St. Louis/Metro East
Area
Housekeeping
July 2004-January 2005
Hampton Inn, Effingham, IL
. Cleaned rooms and provided customer service
Babysitter Summers of 2003, 2005, 2006,
and 2007
Anita Broom, Effingham, IL
. Performed child care responsibilities including
discipline
Computer MS Word MS PowerPoint Internet COATS
Skills: MS Excel Access SAP
Honors & Society for Human Resource Managers
Activities: Psychology Club
Member of Volunteens, German Club, Varsity Club, Cross
Country, and
Track while in High School. Captain of the Cross Country
team.
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