Services Management

Esmeralda Arambula

**** ******* ** ● Madera, CA *3638

Cell: 559-***-****

abkw34@r.postjobfree.com

OBJECTIVE

To obtain a full-time, Billing Support Clerk position with Vibra Healthcare.

SUMMARY OF QUALIFICATIONS

• Proficient in Spanish and English

• Strong computer skills and exposure to Microsoft Word, Power Point, Excel

• Able to work effectively with people from diverse ethnic, cultural, and socio-economic

backgrounds

• Good oral and written communication skills

EDUCATION

California State University, Fresno (Fresno State)

Bachelor of Arts, Social Work, December 2009

Certificates: Cross Cultural Competency

EXPERIENCE

Tutor, Teaching Fellows Program, Fresno, CA, January 2010-Present

• Tutor and assist children individually or in small groups to help them master assignments and to

reinforce learning concepts presented by teachers

• Create lessons and plan games and activities

Tutor, Fresno State Mini-Corps Program, Fresno, CA, May 2007-January 2010

• Tutored and assisted children with reading and mathematics

• Communicated students' progress to students, parents or teachers in written progress reports, in

person, by phone, or by email

• Observed students' performance and recorded relevant data to assess progress

Case Management, Madera Co. Department of Social Services Child Welfare, August 2008-May 2009

• Maintained case history records and prepared reports

• Served as liaison between students, homes, schools, family services, courts, protective services,

doctors, and other contacts, to help children who faced problems such as disabilities, abuse, or

poverty

COMMUNITY SERVICE

Tax Preparer, Volunteer Income Tax Assistance (VITA) Program, Mendota/Firebaugh, CA, 2005-2007

• Interpreted & applied federal tax laws

• Greeted & interviewed clients

• Assisted clients with tax problems

• Completed tax returns via computer and e-filing through intern

Volunteer, Fresno State Mini-Corps Program, Migrant Parent Conference, Fresno, CA, 2008-2009

• Helped organized and facilitated workshops at conference

• Greeted and guided parents

• Provided information to parents and staff

• Introduced speakers in session

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