Customer Service Manager
Resume:
Corrine F. Lopez
Simi Valley, CA. 93065
abkw2e@r.postjobfree.com
Work Ethic : Hard working with a commitment to accuracy and efficiency.Flexible and
versatile, able to maintain a sense of humor under pressure. Excellent team-building
skills. I enjoy problem solving.
Qualifications & Strengths:
*Microsoft Word, Excel
*Knowledge of all insurance
*Medical Billing
*HIPAA
*Strong Customer Service Skills
*Collections
*Data Entry
*Book Keeping/ Accounting
*Notary Skills
*High Volume Call Center
*Management Skills
*Read/Write Spanish
*Scheduling
E xperience:
Notary, Self Employed, Simi Valley, CA.
From: 12/2005 to present
Duties: certified signing agent, mobile notary, all notary services.
Office Manager, A.T. Electric, Reseda, CA.
From: 09/2004 to 7/2010
Duties: Answering heavy incoming calls, customer service, data entry, filing,
faxing, data entry, billing, all office duties, manage the office staff
Receptionist, Central Valley Builders Supply, Reseda, CA.
From: 08/2002 to 02/2004
Duties: Heavy sales, Working in showroom with Clients, Answering heavy
incoming calls, data entry, filing, faxing, assisting customers as needed,
general office duties.
Customer Service Rep, Synergistic Systems, Chatsworth, CA.
From: 03/2000 to 01/2002
Duties: ER Billing, Inbound call center, heavy phones, assist with Spanish calls,
data entry, trouble shooting, maintain a daily log, general office duties,
insurance intake, update client addresses, assist the incoming calls with their
accounts, over 50 accounts daily.
Office Manager, RJ Performance, Sylmar, CA.
From: 01/1997 to 3/2000
Duties: Office manager, answer phones, all clerical and office duties, maintain
all office aspects.
Front Office Receptionist, West Valley Clinic, West Valley, CA.
From: 12/1994 to 11/1996
Duties: Front and back office duties, billing, assist doctor as needed, verify all
insurance, collect co-pays, scheduling appointments, enter patient info.
Education: High School Grad, Bryman College
References available upon request
Contact this candidate