Customer Service Manager
Resume:
Your Name
P: (phone number), C: (cell number)
Email address
Amanda L. Poe
***** ***** **** ****, ******, AL 35611
276-***-**** ********@*******.***
OBJECTIVE
Find an entry level position; develop skills and knowledge to a higher aptitude, and to start
career.
EDUCATION
Calhoun Community College 06/01/2010-Present
Decatur, Al
Phlebotomy/Clinical Laboratory Technician
Certificate of completion for Phlebotomy
CPR certified
Wytheville Community College 0 1/04/2010-05/07/2010
Wytheville, Va
Medical Laboratory Technician/General
Clinical Rotations
Huntsville Hospital – Huntsville, Alabama
Employment History
Homemaker/Student 05/2007-08/2009; 12/2009-present
Chilhowie, VA
Human Relations for careers. Learned how relations work between co-workers and how
•
to deal with these relations correctly.
Law and Ethics for medical careers. Learned the ethical and lawful steps that need to be
•
taken by a person in the medical field. HIPPA laws and requirements by health
professionals.
Microsoft Office 2007. Learned to be literate in Windows XP, Outlook, Computer
•
concepts, Word, Excel, Access, and PowerPoint.
Phlebotomy. Completed clinical at Huntsville Hospital and coursework at Calhoun
•
Community College. Learned skills, order of draw, OSHA laws and regulations, Safety
guidelines and procedures, basic human anatomy, equipment, handling of specimen,
customer service, and compliance.
CPR certified through the American Heart Association
•
F amily Dollar 0 8/07/2009-11/22/2009
Chilhowie, VA
Assistant Manager
Your Name
P: (phone number), C: (cell number)
Email address
Responsible for opening and closing the store, operating the register, refunds, returns, and
•
exchanges.
Making deposits to the bank and change for the registers. In charge of store and cashiers
•
when manager not present.
Unloading the truck and then stocking the shelves. Cleaning and maintaining a clean,
•
presentable store. Greeting and assisting customers.
P aul Davis Restoration 0 1/2007-05/2007
Bristol, VA
Restorer (PRN)
Clean fire and water damaged sites.
•
Pack any salvageable items into boxes and furniture.
•
Clean items/furniture to condition before the event.
•
Loading and unloading of items.
•
Travel required
•
Contact this candidate