Customer Service Sales
Resume:
Resume
Adrian M. Gonzalez
[pic]
**** *** ***** . ***** ****, Texas 78613
Phone: 480-***-**** ? E-mail: abkvqy@r.postjobfree.com
OBJECTIVES: To perfect and produce exceptional, precise, neat and well
organized work. Consistently utilize time to interact with
customers in a professional and positive manner, while creating
a new window of opportunity for advancement.
EXPERIENCE:
EOD Technology, Inc. September 2009 - May 2010
2700 East Bilby Road
Tucson, Arizona 85706
Guard II
As an EOD Technology guard we are either posted at or patrol
specified areas of the Arizona border. Are primary function are
to prevent unauthorized access, protect life and property,
maintain order, and deter criminal activity in and around all
customer work-sites as described in General, Post, and Special
Orders. Because of the sensitive SBI net program we provide
convoy and escort detail to ensure there safety along the U.S.
Border. We also did personal protection for the government
workers who went anywhere from 2 to 3 miles out into the Sonora
Desert on foot. We also utilize the phonetic alphabet and
brevity codes to ensure the safety of EODT workers.
Certifications:
Department of Public Safety Arm Guard; National Rifle
Association Firearm Instructor; Conceal Weapon Permit; CPR and
AED Certification. Chemical Agent "Oleoresin Capsicum"
Certification. Monadnock Defense Tactics System (MDTS)
Certification. Monadnock Expandable Baton (MEB) Certification.
Arizona Security Professionals, LLC April 2008-
September 2009
2111 E. Baseline Road, Suite B1
Tempe, Arizona 85283
Security Officer
Arizona Security Professionals specialize in gang and narcotic
suppression, and is a provider of professional security
services, executive protection and investigation services.
As an Armed Professional Security Guard, I have attained the
following experience:
Provide high risk security at apartment complexes, residential
and commercial properties; executing arrest; detecting illegal
activity such as narcotic and domestic disputes; crisis
management; communicate with dispatcher - Motorola radio
communication with GPS capability; make quick and sound
decisions; utilize the phonetic alphabet and 10-Code during
high risk situations; execute contact protocol and vehicle
search and seizures; vehicle patrol; report writing; Enforce
Laws of Arrest Title 13 and Title 32; Fourth amendment
"Probable Cause" search and seizures; First response; Crime
Scene Preservation; First aid; Handcuffing; Chemical Agent
"Oleoresin Capsicum"; ASP "Collapsible Baton"; Private
Investigator; I was the field training officer FTO in charge of
training all the new employees.
Certifications:
Department of Public Safety Arm Guard; National Rifle Association
Firearm Instructor; Conceal Weapon Permit; Department of Public
Safety Private Investigator License; CPR and AED Certification;
Crime Free Platinum Certification; Arizona Multi-Housing
Certification (AMA); Drug Recognition Certification; Crime
Shield.
Continental Investigation Security Agency December
2007 - April 2008
3507 N. Central Avenue
Phoenix, Arizona 85012
Arm Security Guard and Private Investigator
Continental Investigation Security specializes in security
services for government facilities, and is comprised of large
acreage housing multiple distribution vendors as a security
officer.
I have been instrumental in helping execute and develop a
rigorous oversight process to protect the multiple vendors, who
also house pharmaceuticals.
Experience:
Access Control; Loss Prevention Programs; Interior and exterior
traffic pedestrian control; vehicle auditing; Bills of lading
and truck seals; Inventory management; Customer service; Public
relations; ID and badge systems management; Post orders and
safety plan development; At the end of the work day write daily
activity reports and incidents reports.
Certifications:
Department of Public Safety Arm Guard License and Private
Investigator License
University of Phoenix January 2007 - December
2007
1500 N. Priest
Phoenix, Arizona 85281
Enrollment Counselor
Under general supervision, this position is responsible for
advising undergraduate and graduate students regarding
admissions and degree completion requirements, as well as
enrolling students for the University's graduate, undergraduate
and certificate programs, requiring the use of judgment and
discretion on a periodic basis. This includes developing
academic plans for degree or certificate completion, following
standardized University guidelines and procedures. A general
understanding of business, education, and technology,
counseling and nursing programs of study. to demonstrate skill
and ability in the Enrollment Counselor learning objectives and
training proficiencies, as set forth, to successfully perform
the functions listed above. Oriented and have the ability to
perform multiple tasks efficiently and effectively Customer
service, sales or marketing experience entailing one on one
interaction is highly preferred excellent command of
professional presentation skills and be comfortable presenting
to groups both large and small.
M&B Mechanical, Inc. April 2006 - January
2007
8042 South Camino Mirlo
Tucson, Arizona 85747
Mechanical Apprentice
HVAC heating and refrigeration assistant and welding, piping,
installed condenser units, read blueprints, operate forklift
and boom lifts.
As a mechanical apprentice I would perform skilled, complex
work in the repair, maintenance and installation of heating,
ventilating, air conditioning and steam distribution equipment
and energy management systems. My job would involved
- Installs, maintains and repairs heating, ventilating, air
conditioning and steam distribution
equipment and systems to optimize energy use.
- Operates a variety of equipment such as hand tools, lap top
computers and diagnostic
hardware to perform work.
- Installs, maintains and repairs computerized electronic
pneumatic and digital direct control
devises related to HVAC and heat control.
- Operates various measuring, diagnostic and testing
instruments.
- Requisitions material and supplies from stockroom, calls
vendors to discuss needs for parts
and supplies, and recommends purchases and suppliers.
- Reads complex blueprints, piping, sketches, schematics and
wiring diagrams.
- Maintains electronic/pneumatic testing equipment.
- Performs brazing, soldering, pipefitting, welding and
fabrication.
- Maintains underground steam distribution system through
repair and/or replacement of parts.
Aerotek Temporary Agency December 2003 -
April 2006
12331 Rita Trace Pkwy # A100
Austin, Texas 78727
Temporary Assignments
Circuit Board Soldering, Electronic Soldering, Fine Pitch
Soldering, Hand Soldering, Microscope Soldering, Data-entry,
Inventory Control, Shipping and Receiving, Load and Unload
Trucks
While working for Aerotek I have become familiar with
the following written standard operating procedures to assemble
small components for an electronic manufacturing industry by
hand. I was also familiar with hand tools such as pliers,
tweezers, crimpers and soldering pen under a microscope and
document all work on a computer data system. As a General
handler in the warehouse I would load and unload merchandise as
it is received or when it is being shipped out. When
merchandise arrives at the warehouse, it is unloaded from
trucks onto warehouse platforms. In some cases I would load and
unload merchandise by hand. As part of my job I would operate
forklifts, which are small trucks used to hoist and carry
merchandise stacked on wooden platforms and pallets. Automated
material-handling equipment, conveyor belts, automated high
stackers, and guided vehicles help store and retrieve goods in
larger warehouses. As a stock clerks I use a handheld scanners
and readers to read the codes, which are then transferred to a
computer that is used for inventory.
.
Protect America Alarm Company April 2002 - December
2003
5100 North IH-35, Suite B
Round Rock, Texas 78681
Inside Sales Manager
Support and finalize sales, data-entry consisting of
maintaining open lines of communication between corporation and
field technicians.
OTHER CERTIFICATION
AND SKILLS:
- Level 1 and Level II Soldering
- Mechanical Apprentice License
- Efficient in Microsoft Office (Word, Excel, PowerPoint,
Outlook), Internet, SAMS, SAT, Key
- Advantages, Galaxy, Fax Machine and Copier.
EDUCATION: Cedar Park High School Graduation Date: May of 2001
Cedar, Texas 78613
REFERENCES: Available upon request.
Contact this candidate