Customer Service High School
Resume:
Tuskegee, AL ***** Phone 334-***-****
E-mail ***********@*****.*** Shana Hudmon
Objective To obtain employment.
Education 2008-2010 Clark Atlanta University Atlanta, Ga.
-Major: Criminal justice
2007- 2008 Alabama Southern Community College
Monroeville, AL.
-Associate's Degree in Science
-Major: Business Administration
2005-2006 Columbus State University Columbus, Ga.
-Major: Business Administration
2001-2005 Booker T. Washington High School
Tuskegee, AL.
-Advanced High School Diploma
Work experience June 2006- February 2007 AFNI Opelika, AL
Customer Service Representative
-Responded to telephone inquires about the
company's products or services following standard
scripts and procedures. Investigated customer's
complaints and resolved the problems. Documented
details of telephone conversation and actions
taken. Completed transactions, records of
complaints and actions taken, commented using
internal PC systems.
References Derrick Swanson, Alabama Fire College
Willie Smith, Tuskegee Fire Department
Michael Clements, Tuskegee Police Department
Summary of
qualifications Ability to do the following:
Capability to meet deadlines and work under
pressure.
Ability to work with minimal supervision.
Typing skills and competence with using common
office. systems and software (Word, Excel,
PowerPoint, etc.)
Discretion and understanding the need for
confidentiality.
Excellent command over English.
Ability to interact with all kinds of people.
Contact this candidate