Sales Customer Service

Hannah E. Griffin (***) *** - ****

**** ******* ***** **, ********, IL, 61548 *************@*******.***

Education

Troy University (online), Troy, AL

Bachelor of Arts and Science in Psychology, minor in Sociology, expected December 2010

Mars Hill College, Mars Hill, NC

Studied Psychology, August 2008– May 2009

Illinois Central College, East Peoria, IL

Associates in Arts and Science, August 2006- May 2008

Skills

Can adapt well to a fast paced environment Excellent communication and interpersonal skills

Proficient in Microsoft programs Motivated hard worker with a strong desire to learn

Experience with Patterson Eaglesoft

Work Experience

Dr. Goodpaster and Fletcher General Dentistry, Shalimar, Florida

Receptionist, June 2010 – Present

Receptionist including scheduling appointments and assisting patients

Organized patients follow up reminder recalls

Greeted patients, assisted new patients with paperwork and new patient charts

Organized and filed patients charts for the hygienists and Assistants

Sterilization, February 2010- June 2010.

Sterilized instruments.

Cleaned and prepared operatories before and after use.

Assistant to the Dentist when required.

Performed general administration office duties including cleaning traps,

restocking the office, and performing lab work

Performed patients teeth X-rays, panorex’s, and impressions

Banana Republic Factory Store

Cashier/Sales associate, May 2009 – February 2010

Provided in store customer service

Telephone sales support

Assisted customers at check out

Helped with shipment and in the stockroom when needed

BCC Champion (Highest selling Banana republic credit card sales

representative for 3 months)

R.S.V.P Event and planning

Assistant, May 2009-August 2009

Assistant to the wedding planner

Assisted the bride and the bridal party, making sure that everything ran smoothly

Decorated for the ceremony on the beach, set up for the reception and tore down

Hollister Co.

Sales associate/cashier

Folded clothes and organized the store

Managed the money transactions at checkout

Handled end of day duties and shut down the store

Pierce Promotions

Gained comprehensive knowledge of the product lines

Promoted large range of products at sales events

Had a prominent role in the preparation and tear down at one major event

organized in conjunction with Cartoon Network.

National Wheel-O-Vator, Roanoke, IL

Office Assistant, May 2005 – August 2005, May 2006-August 2006

Confirm that elevator companies on record were still in the network.

Utilized Excel to record and update the company’s files

Filed charts for the company

Activities/Achievements

Teens Encounter Christ, 2004-2008

Elected Board member, June 2006

Organized and participated in events

Gave valuable feedback to help improve future events

Cross Country and Track teams, 2002-2010

Coaches Association All-American, 2006

Co-Captain of the Illinois Central College team, 2007

Represented ICC in National finals 2006, 2007

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Represented Metamora HS at state finals 2002-2005

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Honored with the “Golden shoe award” at ICC for enthusiasm, attitude

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and leadership

Won the newcomer of the year award (Metamora HS - 2002)

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Other achievements/activities:

Youth for Christ (YFC) – 2 voluntary mission trips to Mexico

YFC Campus Life team leader 2005-2006 (lead a group of 15 people)

High school student counselor - helped with a group of teens in high school who struggled with

grades and others with special needs (2005-2006)

“Snowball” (against drug and alcohol) team leader (Metamora High School 2006)

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