**** ******* ****, ** *****

760-***-**** abkvld@r.postjobfree.com

Elan McDonald-Archer

Skills:

Customer Service:

- previous work experience with families of all different back

grounds, helped develop my skill to respectfully and positively

interact with individuals while being mindful of their different

lifestyles.

- during my time at Sonoma State my psychology courses also put

me many situations where I was highly emotional class

sessions listening to my peers life stories as they pertain to each

class. Being present when individuals revealed such personal details of

their lives allowed to me to develop a strong sense of empathy and

excellent listening skills. This will help me relate to future

customers and coworkers.

- Having to interact with teachers at the child development center

also helped with developing effective communication skills

because all employees were required to constantly communicate

about the children in the classrooms so we could give accurate

and detailed information about children to the parents when

they had inquiries about their children.

Managerial/Organizational skills:

- while working at the child development center I was responsible

for watching up to three small children on my own. Having to do this

allowed me to develop a great ability to multi task and give my

attention to multiple tasks at one time without feeling over whelmed .

- While watching the children I also had to make sure whatever

area whether it be the classroom or outside I also had to make

sure the children's surroundings was suitable for them to interact

in.

-While attending Sonoma State I attended a class about psychology of

organizations where we learned about the dynamics organizations and

how to effectively work as a member of an organization but also how

be an effective leader in the organization.

- In other psychology courses I took learned about managerial

ideas created by Maslow and his hierarchy of needs, having a

knowledge of Maslow's hierarchy of needs will allow me to

effectively manage future coworkers by relating and listening to

their needs thus helping create a positive work environment.

Computer /office skills:

- Substituted at the child development center as the receptionist

where I learned answer a multiple line phone, and proper phone

etiquette, along with filing papers.

- Also was enrolled in a computer science course at Sonoma state

where I gained the skills to use excel, power point, and micro

soft word

- While in this class I also gained the skills in using Windows, Mac Os X operating systems

Animal care skills:

Have had to care for elderly pets, I have also cared for

people's animals when they have gone on vacation. I am

comfortable with all types of animals, and have much interaction

with owner's and their pets.

4307 Rohnert Park, CA 94928

760-***-**** abkvld@r.postjobfree.com

Elan McDonald-Archer

Education

May 2010 Sonoma State University,Rohnert Park, Ca.

Bachelors degree in Psychology.

June 2005 Sherman E. Burroughs Ridgecrest, Ca

Highschool Diploma

Employment

June 2006 - December 2007 Cerro Coso College Child

Development center

Ridgecrest, California 760-***-****

Student Aid

-worked with children ages three months old to four

years old,

-helped teachers providing a safe, caring structured

environment for children to learn and grow according

to their given developmental stage in life.

- helped prepare food in the kitchen, answered phones

and learn to effectively communicate with parents

on daily basis.

April 2004-December 2007 The O'Neal

Residence

Ridgecrest, California

760-***-****

Overnight dog/home caretaker

Through out these four year was responsible for taking

care of Ms.O'Neals dogs and home when she would go out

of town, stopped when I moved away to attend Sonoma State

University.

August 1999-August 2002 The Ernst

Residence

Ridgecrest, California

760-***-****

Long-term baby sitter

At age twelve began baby sitting the Ernsts'

seven year old grandson three nights a week until he

was ten when they thought he was old enough to watch

himself. During the time I watched him I helped him

with his homework, played, and if he was tired before

his grandparents got home I would help get him ready

for bed.

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