Customer Service Manager
Resume:
Markita Thompson
Harvest, AL *5749
Cell Phone: 256-***-****
*******@*****.***
Career Objective
To obtain a position within the company that will allow me to use the
leadership skills that I have acquired in the past while learning new ones
in a new and fast-paced environment.
Employment History
CASHIER
Star Supermarket- September 2005-May 2007
~Assisted in providing a welcoming shopping environment for customers
~Handled money on a daily basis, including counting drawer
~Assisted my supervisor in the customer service department
CONCESSION STAND WORKER
Carmike 10 Cinemas- July 2007-July 2007
~Handled money on a daily basis, including counting drawer
~Maintained the appearance of the lobby
~Greeted customers with a very pleasant attitude
BARISTA
Starbucks- July 2007-March 2008
~Assisted in providing a warm and welcoming environment for customers
~Handled money on a daily basis, including counting drawer
~Served customers with a pleasant attitude
~Developed the ability to remain calm and organized in a hectic environment
VAULT PROCESSOR
BBVA Compass Bank- March 2008-August 2009
~Process large FED, branch and commercial customer cash and check deposits
~ Fill coin and currency orders for commercial customers
~Handles and corrects any discrepancies that occur with customer accounts
~Records high volumes of coin and currency for FED shipments
VAULT PROCESSOR
Brink's, Incorporated- August 2009-Present
~Process large FED, and commercial customer cash and check deposits
~Fill coin and currency orders for commercial customers
~Handle and correct and discrepancies that occur with customer accounts and
deposits
~Keep inventory for multiple banks whose totals range from $0 to over
$3,000,000
Education
Major: Nursing
August 2004-May 2007 Sparkman High School Harvest, AL
August 2007-December2007 University of Alabama - Birmingham
Birmingham, AL
January 2007- Present Calhoun Community College
Huntsville, AL
Extracurricular Activities
Army Junior Reserve Officer Training Corps- August 2003-May 2007
~Drill Team - Performed on both the Armed and Unarmed Drill Teams for four
years, including commanding at least two times at competitions.
~Color Guard - Performed with the Color Guard for four years and was a
commander once.
~Bravo Company Executive Officer - Responsible for paperwork dealing with
the company and reporting to the Battalion leaders as well as taking
charge of the company and reporting important information.
Army Reserve Officer Training Corps- August 2007-Present
~Currently gaining knowledge and skill over the next four years that will
be necessary as an officer in the United States Army.
Volunteer Work
Big Brothers/Big Sisters- January 2006-May 2006
~Connected with at-risk elementary school children and helped them with
homework
~ Served as a role model for elementary school children
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References
Michelle Vaughn - Manager/Supervisor - BBVA Compass Bank
Kent Smith - Manager/Supervisor - Brink's, Incorporated
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