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Customer Service Administrative Assistant

Location:
Little Rock, AR, 72227
Posted:
September 21, 2010

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Resume:

Alexis Whiteside

**** ********* **. *** ***, Little Rock, AR, 72227

501-***-****

Email: abkvjw@r.postjobfree.com

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OBJECTIVE

Resourceful and energetic Administrative Assistant with a proven ability to

effectively manage personnel projects given. Self starter with strong

communication skills, both written and verbal. Experience in human

resources with the ability to effectively balance employee needs with

company policy. Work well independently or on a team. Exceptional ability

to build rapport with customers and employees to help promote company

loyalty. [pic]

WORK EXPERIENCE

Service Professionals, Inc. North Little Rock, AR

Administrative Assistant 2007 - present

Provide administrative support for regional directors and senior

leadership. Assist with the screening process of new applicants, as well as

keeping the schedule for annual evaluations and monthly benefits

disbursement. Assist employees with verifications of earnings, benefit

eligibility and rehire status.

Selected Achievements

- Designed and developed role playing scenarios for Directors to continue

education regarding changing management practices during company's 2010

Spring Director's Conference.

Staffmark Little Rock, AR

Customer Service Representative 2007 - 2007

Performed temporary job duties for different companies which included, but

was not limited to, data entry, customer service, and administrative

support.

Selected Achievements

- Hired full time as Administrative Assistant at Service Professionals,

Inc.

Fidelity Information Service Little Rock, AR

General Customer Service Representative 2006 - 2007

Assist credit card customers with account information including remaining

balance, credit limit, and billing cycle. Activated or disabled cards on

account at the request of the cardholder

-Continued-

Alexis Whiteside

Page Two

Cingular Wireless Little Rock, AR

Telecommunications Services 2005 - 2006

Assist existing and potential customers with choosing correct phone and

plan that will fit usage plans and customers expectations. Also provide

assistance with changing rate plans, minor malfunctions with devices, voice

mail retrieval, dropped calls, and internet issues.

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EDUCATION

University of Phoenix Little Rock, AR

Business Management, Human Resources 2009 - present

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REFERENCES

Available upon request



Contact this candidate