Customer Data Entry

Johnny D Brown J.R

*** ***** * ** *** APT *06 Lexington, KY 40503 Cell: 859-***-**** Cell:

859-***-**** b *************@*****.***

Experience- I.T.W May 2009 - February 2010 WAREHOUSE LEX I NGTON, KY

t here work as a forklift driver at I.T.W. Produx

d uties shipping a receiving goods.

I nventory stocking products making l abels, Also I'm a certified forklift operator

ACS- M arch 2008 - September 2008 CUSTOMER SERV ICE REP LEX I NGTON, KY

Using a computerized system, responds to customer inquir ies in a call center

environment.

Responsibilities:

Responds to telephone inqui ries and complaints using standard scripts and

p rocedures.

G athers information, researches/resolves inqui ries and logs customer calls.

Communicates appropriate options for resolution in a timely manner.

I nforms customers about services available and assesses customer needs.

L EX I NGTON HORSEMEN- March 2008 - August 2008 PROFESSIONAL I N DOOR

F OOTBALL PLAYER LEX I NGTON, KY

O rion Logistics- Janua ry 2006 - December 2006 WAREHOUSE WORKER HAYWARD,

CA

Stocking, l abeling, Inventory, pulling orders, operation seat down forklifts

U nloading trucks daily, data entry

Education -Laney community college June 2001- 2003 Associates Degree Received

E DUCAT ION OAKLAND, CA

F REMONT H IG H SCHOOL 1999- 2001 H igh School OAKLAND, CA diploma

B LUEGRASS Technical COMMU N I TY COLLEGE May 2012 Associates

C RIM I NAL JUST ICE LEX I NGTON, KY

S TUD I NG CRI M I NAL JUST ICE TRYI NG TO BE A PROBAT ION OFF ICER! ST ILL I N

SCHOOL

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