WILLIAM TAYLOR
Port Saint Lucie, FL 34952
Cell: 203-***-****
Email: abkvfq@r.postjobfree.com
PROFILE
Over ten years of experience in the information technology
field with multiple certifications and expertise in network
architecture, workstation set-up, LAN set-up, computer repairs, and
troubleshooting of software, hardware and connectivity problems.
QUALIFICATIONS
. Highly-focused, with a strict attention to detail
and accuracy.
. Flexible, with the ability to multi-task, work
within strict deadlines, and contribute to lean and efficient
staffing.
. Excellent problem diagnostic and troubleshooting
skills.
. Outstanding strategic planning skills, taking ideas
from concept to successful implementation.
CERTIFICATIONS
A+; CompTIA; Security+/CompTIA; CCNA/Cisco;
Network+/CompTIA
TECHNICAL SKILLS
System Administration; Disaster Recovery; System/Network
Process Controls; LANs; Network Plus TCP/IP; Set-up of Hubs, Routers
Switches and Servers; DB Management
OPERATING SYSTEMS/SOFTWARE
Microsoft
Windows/NT/2000/XP/Vista/Windows7;Linux;HTML;Novell Network; Microsoft
Network; Microsoft Office Suite; Cisco Routers; Wireless Access
Points; ASA 5520; Cisco MARS; Cisco LANS; Cisco Secure Access Control
Server; Windows Server and Advance Server; Microsoft Sharepoint
Server; Microsoft Forefront Security; EMC Clarion CX-4 SAN; Barracuda
Spam Filter; EMC Networker Backup; Microsoft Active Directory;
Microsoft Exchange; Cisco Call Manager; Cisco Unity; Cisco Unified
Personal Communicator; Cisco Unified Presence Server; Symantec
Endpoint Protection; Symantec Backup Exec.
WORK EXPERIENCE
2002 - Present CITY OF BRIDGEPORT, Bridgeport, CT
NETWORK ARCHITECT
. Work in collaboration
with IT Director and department heads.
. Support 1,100 users
covering 26 locations.
. Develop and implement
strategies and plans for network architecture, network
upgrades, installations, and conversions.
. Provide detail specs for
use by outside vendors.
. Function in a
troubleshooting capacity covering hardware, software,
networking and connectivity issues.
. Utilize a "value-added"
approach, linking technology innovations to broader
objectives including cost efficiencies, productivity,
process improvements, data accuracy and integrity, and
system reliability.
. Work cross-functionally
in a matrix structure building consensus and support for
shared goals.
. Establish effective
working partnerships with internal customers, sharing
ownership and accountability for achievement of clients'
expectations.
WILLIAM TAYLOR Page 2
Resum (Continued)
WORK EXPERIENCE: (Continued)
2004 - 2006 COMPUTER WORLD, Naugatuck, CT
OWNER/GENERAL MANAGER
. Provided technology
solutions to area corporations, businesses, home offices
and individuals.
. Performed maintenance,
repairs, upgrades and installations covering PC's,
printers, workstations, hardware, software, LANs, and
computer rebuilds, as well as desktop and server
installations.
. Positioned company as
solutions providers to increase value to clients.
. Served in a consultative
role to assist clients by linking technology to their long-
term objectives.
. Established expertise in
multi-product lines including Dell, Compaq, Toshiba,
Hewlett Packard, Packard Bell, and Xerox.
. Trained, coached and
developed technical staff.
. Established performance
standards of excellence with a corporate philosophy of
"doing a job right the first time".
. Grew client base through
a reputation for technical proficiency, reliability,
dedication, and service excellence.
1996 - 2001 R.J. GUERRERA, INC., Naugatuck, CT
NETWORK SUPPORT TECHNICIAN
. Performed computer and
network support for internal users.
. Functioned in a
troubleshooting capacity covering hardware, software,
networks and peripherals.
EDUCATION
PORTER AND CHESTER INSTITUTE,
Watertown, CT
Certificate in INFORMATION
TECHNOLOGY, 2002
COMPUTER PROCESSING INSTITUTE,
Bridgeport, CT
Certificate in BUSINESS
COMPUTER PROGRAMMING, 1983
TRAINING
NEW HORIZONS, Trumbull, CT
Managing a Microsoft Windows
2003 Server Environment, 2005
Administering a Microsoft SQL
Server 2000 Database; Querying Microsoft SQL Server 2000
with Transact-SQL; Programming a Microsoft SQL Server 2000
Database; Implementing Microsoft Windows 2000 Professional
and Server, 2004; Microsoft Exchange Server, 2003
References available upon request