RICK PERROTTA

Tel.: +1-269-***-**** + abkvda@r.postjobfree.com

BUSINESS AND I.T. EXECUTIVE

management experience in sales, services, product development,

operations and i.t., within the americas, european, and asian markets,

across diverse segments, from venture capital and consulting to fortune

100 companies, amongst the durable / consumer goods, telecommunications

and electronics industries.

Executive Summary

. Leadership of organizational, strategic and operational

initiatives, including pre and post M&A s, turnarounds, and start

up ventures.

. Strategic and operational management, focusing on development and

implementation of global I.T. and telecommunications solutions

within global Fortune 100 to venture capital companies.

. Strategic and operational management of product

marketing/development, program/project management, system

engineering, design and quality assurance.

. Consulting services for Fortune 100 to venture capital

organizations in the creation and implementation of high impact

business-technology solutions.

. CIO Whirlpool North American Go-to-Market functions, to include

sales (B2B and B2C), brand/marketing, product development and

consumer & appliance care units, in support of Whirlpool's US$ 12

billion North American business.

. I.T. strategy, governance & PMO leader supporting a US$ 3,5 billion

Latin American BU/Region.

. Organizational leadership & management of large global distributed

technical and non-technical teams.

. Diverse industry perspective with market leading organizations

including Whirlpool Corporation, Lucent Technologies, Rubicon, and

DirectNet Telecommunications.

Professional History

WHIRPOOL CORPORATION

(2004 - 2010)

Director of I.T. Strategy, Governance & PMO - Latin America S o Paulo,

Brazil (2009-2010)

Leadership of the development and deployment of an I.T. strategy,

organization and governance model.

Key accomplishments:

. Creation of a multi-year I.T. strategy resulting in a US$30M 3 year

investment plan in support of the regional business unit 3-5 year growth

forecast.

. Creation of IT organizational structure and operating model in support of

IT strategy and business objectives.

. Development & deployment of an IT Management & Governance framework,

KPI's, processes, & management reporting for optimal organizational

effectiveness, business value creation and IT-Business engagement

Director & CIO North America Go-to-Market

Michigan, EUA(2006-2009)

Leading the IT strategy, solution delivery, and governance related to sales

(B2B and B2C), brands/marketing, product development and customer care &

field service in support of a US$12B BU within a US$20B global corporation.

Management and oversight of 50+ resources distributed throughout the world

with a $25M USD capital and $38M USD expense budget for strategic and

operational initiatives across the North American Region.

Key accomplishments:

. Maytag Services business IT integration leader, responsible for IT &

business process integration of one of the most profitable BU s within

the corporation, resulting in the generation of US$18 million business

value and recognized benchmark for integration quality and delivery

across the corporation.

. Developed integrated 5 years, US$50M, IT strategy for Go-to-Market

business segments across North America to include sales (B2B & B2C),

merchandising, branding/marketing and customer/field services.

. Program leader for SAP CRM 5.0 solution for sales, generating US$ 1,6

million in additional revenues. Generated 100% growth in the operations

where these tools were used, with a 50% reduction in execution time.

Director of Global Network Engineering and Services

Michigan, EUA (2004-2006)

Responsible for development and implementation of the vision, strategy and

operational model for a global organization and data/telecommunications

operation spanning 300 sites in 66 countries supporting a US$20B global

enterprise. Managed a team of 50+ globally distributed resources, with a

combined capital & expense annual budget of US$15 million.

Key accomplishments:

. Implemented managed services solution/contract resulting in 5 year NPV of

US$ 6,4 million.

. Defined and implemented the vision and strategy for the global enterprise

voice and data network architecture, infrastructure, and solution,

through the multi-year Network Bud Gray program.

. Critical leader in GIS support / integration in the acquisition of Maytag

Corp., from pre-merger announcement to post-acquisition activities.

RUBICON TECHNOLOGIES GROUP

San Diego (CA) (2002 - 2004)

Principal and Founding Partner

Managing Partner of a business-technology consultancy, offering solutions

and services for Fortune 100 to venture capital firms seeking the

development and implementation of information technology/telecommunications

solutions & infrastructure for business value creation, innovation and

organizational development. Rubicon served as the catalyst between emerging

technologies, applications solutions and the business enterprise, across

technology manufacturers, service providers, and end users.

LUCENT TECHNOLOGIES

Hyannis Port (MA) (2000 - 2002)

Sr. Manager Solutions - Americas

Management of solution engineering team responsible for pre/post sales,

product development, and engineering activities of a product portfolio

related to next generation telecommunications solutions for global

telecommunications service providers, fortune 500 and small-medium business

enterprise. Management responsibilities extending across all Americas

markets. Key accomplishments:

. Assembled, reorganized and reallocated resources based on geographic and

technical expertise resulting in increased ability to respond to

customers and assess potential revenue generating opportunities by 50%.

This model was applied throughout global team.

. Redesigned engineering tools to reflect the product's proper engineering

metrics thereby allowing correct product engineering, appropriate

pricing, and reduction in necessary man-hours to properly develop the

solution proposal. The model was applied to all products in the business

unit's portfolio.

. Conducted market analysis and developed solutions to accommodate

multimedia capabilities on the Lucent SoftSwitch product line. Contacted

vendors of multimedia applications, platforms, and devices to assess

technical requirements necessary to integrate capabilities into the

product line.

DIRECTNET TELECOMMUNICATIONS New York-

London-Los Angeles-Moscow (1996 - 2000)

Global Operations Director

Responsible for development, implementation and management of global

telecommunications converged voice and data network consisting of locations

in Los Angeles, New York, New Jersey, London, Moscow, Prague, and Shanghai.

Managed the Operations department including all vital Operations, Services,

and Engineering issues, as well as supporting Strategic Network Planning,

Network Management/Field Service Engineering, Carrier Services, and IT/IS

departments. Key accomplishments:

. Expanded all the existing facilities (NY, NJ and Moscow) and implemented

new ones (Shanghai, Los Angeles, Prague and London) to remedy congested

network infrastructure due to growth of customer base. Redesigned all

operational services to accommodate the expanded network supporting a 50%

increase in revenues over an 18 month period.

. Developed, integrated, and managed the OSS platform for the Operations

and Carrier Services department to perform NMS, provisioning, fraud

management, customer support, quality assurance, accounting/CDR mediation,

and marketing/financial analysis functions, for a multi node converged

voice and data network.

[ Initiated career as Sr. Operations Manager at ICT between 1992 and 1994,

then Director of Operations at PT&T between 1994 and 1996.

Academic Studies and Languages

. Bachelor's degree in Electrical Engineering - San Diego University

. Fluent in English (native); Advanced in Spanish; Knowledge of Portuguese

Aditional Information:

. Advisory Board Member: The Satorian Group (TSG Inc); TT Group Insurance;

Creative Team Resource Group; UNICO National Chapter. Numerous published

articles related to various industry topics such as network

infrastructure strategy, IT Project management, IT business value

creation and realization and Web 2.0 through New Paradigm, Gartner,

Graziadio Business School, & AT&T Network Exchange

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