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Customer Service Accounting

Location:
Manteca, CA, 95336
Posted:
September 18, 2010

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Resume:

Theresa M. Diaz

**** ******* ***** . *******, ** 95336 . 209-***-**** (mobile), 209-***-****

(home)

abkvbv@r.postjobfree.com

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Employment History:

**/**** - **/**** ***********, Stockton CA (Temporary Assignment for

Dorfman Pacific)

Collections Specialists

. Run trial balance report and pursued collections on past

due accounts

. Liaison on customer invoice problems, issues, and credit

card payments

. Generated credit memos and CPRs (Customer Problem

Resolutions)

11/2009 - 05/2010 Pacific Home Loan, Stockton, CA

Administrative/Accounting Assistant

. Provides daily office support management, incoming calls

. Manages daily bookkeeping, bank deposits, and bank

reconciliation

. Handles Accounts payable

. Assists senior loan officers in compilation of loan

documents

01/2004 - 03/2008 Blackhawk Network, Pleasanton, CA

Financial Coordinator

. Managed invoice processing for all Program Expense and

Misc. SG&A

. Handled General AP Journal Entries Period Close Accruals

. Handled Company's Legal invoice processing and accruals

for U.S and International includes: Canada, UK,

Australia, Mexico, Germany, France, Spain, and

Netherlands

. In charged of Global Sourcing including invoice

payments, accruals, and consolidation of account in

Lawson

. Interacted with vendors and handled any invoice related

problems and issues

. In charged of running aging receivables report and

perform invoice recaps

. Reviewed Trial Balance and pursued collections in any

balances beyond contract or beyond 45 days past due

range

. Provided analytical support and input to the Finance

and Accounting group for period reports and financial

statements

. Assisted Senior Accountant and work as back-up for

International Wire Out payments

11/2002 - 12/2003 Ticor Title, Dublin, CA

Accounting Clerk

. Balanced and reconciled daily bank deposits and other

daily accounting transactions

. Processed daily outgoing and incoming bank wires for all

escrow branches in four counties

. Generated stop payment requests and accounted for all

daily voided checks

. Prepared monthly Overdraft and Interest Bearing Account

reports

12/1997 - 03/2002 Sprint Telecommunications, Pleasanton, CA Corporate

and Stockton, CA Network Site

Financial Analyst (2001 - 2002)

. Supported Site Development department for all Finance

activities

. Purchase requisitions and maintained PO funding

. Generated reports and analytical support for costs

incurred from site build out

. Maintained vendor contracts and insurances

Finance Associate (2000 - 2001)

. Invoice processing both Expense and Capital

. Special projects lead for database audit and CASS

reconciliation set-up

Project Coordinator (1997 - 2000)

. Administrative support to Sprint Technicians and

Engineers for project management

. Generated purchase requisitions for project materials

and minor material orders

. Weekly reports and provided feedback and assistance to

supervisor for monthly progress report

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Skills and Qualifications: Typing . Data Entry . A/P . A/R . Billing .

Collections . Journal Entries . Period/Yearly Accruals . Invoice Coding and

Processing . Procurement . Analytical Support . Reconciliations . Vendor

and Customer Liaison . Incoming/Outgoing Wire payments . Customer Service .

Excel . Word . Peoplesoft . Lawson . Access Database . Various Accounting

Applications . QuickBooks

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Education and Training: Associates in Applied Science Degree in

Accounting, Heald College, Stockton, CA . Small Business Management

Certification . Record Keeping in Computer Age Certificate



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