Sales Manager

Sherry Conn

**** ******* **** ****, ******** Ohio 43026 ? E-Mail:

**********@*******.*** ? Cellular: 614-***-****

PROFESSIONAL HIGHLIGHTS

Management Sales Facilities/Inventory

Visual Merchandising Training Recruiting

WORK EXPERIENCE

Pottery Barn Kids - (2006 - Current) Retail Management

Columbus, OH

. Duties

. Set up visual displays in accordance with company standard that delight

and inspire customers.

. Develop and enact design plans for clients' spaces through in-store and

in-home consultations to drive business volume and build ongoing store-

client relationships.

. Ensure that company standards of visual, cleanliness, signage, safety,

etc. are maintained.

. Train and motivate associates through programs in sales, customer

service, and product knowledge to build on selling techniques and drive

performance for the store.

. Educate associates in sales and specialty business results by assigning

personal goals and assessing performance at the close of every shift as

well as feedback on successes and opportunities throughout the day.

. Ensure exceptional service both in store and in future encounters

through phone calls about upcoming sales, thank-you letters for large

purchases, follow-up after furniture deliveries to develop customer

loyalty.

. Maintain presence through effective floor supervision and ensure staff

coverage in all areas of the store.

. Ensure store meets or exceeds sales and contest goals.

. Meet payroll goals based on current trends and analyze financial

reports.

. Prioritize, plan and adjust schedules/agendas to fit the current needs

of the business.

. Recruit, pre-screen, and recommend qualified candidates to build a

talent base and establish a succession plan for key positions within the

business.

. Manage store-operating procedures by monitoring inventory levels,

initiating efficient stockroom procedures, and accessing product

integrity to minimize store losses.

. Direct supervision of shipper/receiver associate to maintain stockroom

standards and procedures in compliance with company standards.

Accomplishments:

. Ranked as Number 1 sales person in store annually for past three years.

. Ranked in top 150 sales associates nationally out of 93 brand stores

with personal sales of $123,000 for Q4.

. Aided store in scoring top secret shop score percentage in District for

09 by receiving 3 perfect scores.

. Promoted to Design Representative for store based upon personal

furniture sales results

Kinetic Solutions - (2004 - 2007) HR Generalist/Recruiter/Office Manager

Columbus, OH

Duties

. Conducted initial candidate screenings for hiring managers to obtain

work history, education, training, job skills, and salary

requirements, and referred qualified candidates on to hiring managers.

. Maintained office services by organizing office operations and

procedures; preparing payroll; controlling correspondence; designing

filing systems; reviewing and approving supply requisitions.

. Kept management informed by reviewing and analyzing special reports;

summarizing information/trends.

. Maintained office staff by recruiting, selecting, orienting, and

training employees.

Accomplishments

. Assisted in recruiting and team-building for 5 sales leads in company,

resulting in managerial promotions.

. Maintained an 85% retention rate of interviews scheduled in a business

based upon continual recruiting.

. Promoted to a training position in organization based upon success in

recruiting and retention of applicants.

EDUCATION

Miami University

Bachelor of Arts: History - (1999-2003) GPA 3.48

. Zeta Tau Alpha Fraternity Activities Chair (2000-2001) and Sisterhood

Chair (2001-2003)

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