Robert A. Blunt

**** ***** ***** ****

Huntsville, AL 35810

256-***-****

Huntsville, Alabama 35810

256-***-****

Employment History

Hewlett-Packard

March 1997 - November 2009 Technical Solutions Consultant 3, Custom Support

Team

Provided customer support and problem analysis to OpenVMS Business Critical

customers. Required advanced technical knowledge in many areas,

troubleshooting abilities, customer business awareness and skills as a

mediator. Frequently interacted with and coordinated multiple

organizations and corporations simultaneously. Worked closely with sales

account teams and engineering groups to provide viable solutions to

customer satisfaction problems. Delivered on-site consulting services for

customers requiring system migrations, system installation, performance

tuning, system upgrades and software installations. Analyzed service

delivery tools and provided advice pertaining to replacement solutions.

Installed and maintained our team's hardware and software lab equipment for

testing operating system and proactive service delivery tools. Maintained

knowledge-based operating system patch analysis tools.

October 1995 - March 1997 Technical Consultant 1, Federal Packaged

Consulting Group

Delivered on-site and remote consulting services to OpenVMS customers

purchasing performance analysis, hardware migration, hardware upgrade

planning, capacity planning, system security, system or cluster

configuration and installation services. Assisted with hardware

installations and upgrades. Planned data center installations. Lead teams

implementing complex software and hardware solutions for end-user

customers.

Rocketdyne

August - October 1995 Technical Staff Member

Managed, upgraded, installed and maintained OpenVMS operating systems,

application software and hardware used for the development of engine

control programs for the Space Shuttle Main Engine. Provided or

coordinated maintenance for all lab and personal productivity hardware for

the project team. Implemented and maintained secure dial-back solution for

off-site personnel. Responsible for coordinating and documenting change

control and system security.

Computer Sciences Corporation

November 1994 - August 1995 Technical Staff Member

Provided helpdesk support for NASA's Marshall Space Flight Center.

Responsible for all levels of user support, call handling, data entry, WAN

and LAN network monitoring, troubleshooting, call dispatching, local area

weather monitoring and site-wide emergency notification. Other duties

included report preparation, distribution, scheduling and generation.

Provided system management, configuration and maintenance for VMS- and

OpenVMS-based systems at MSFC.

Robert A. Blunt

The Computer Merchant

July - November 1994 Contract Consultant

Delivered on-site consulting services. Installed hardware and software

upgrades for Veterans Administration Hospitals. Verified purchase orders

and tracked delivery status of customer hardware. Partnered with local VA

personnel to install Alpha systems and attached storage. Installed and

tested OpenVMS operating system, configured networking hardware, networks

and networking protocols. Adapted installation scripts to each customer's

specific environment. Created and adapted customized scripts to optimize

system configuration and startup. Helped migrate existing databases into

customer's new environment.

Digital Equipment Corporation

June 1990 - July 1994 Software Specialist, Southeastern Government

Enterprise Integration

Delivered software consulting services primarily to contracted customers.

Installed and configured computer hardware, operating systems and

application software, printers, networks, networking hardware, repeaters,

switches, cabling and transceivers. Analyzed system hardware, storage,

network appliances, operating systems, command scripts and high-level

language programs. Upgraded operating systems and application software.

Provided system and network management. Managed data centers. Advised

customers about best practices in the areas of system management, operating

system backups, data backups, network management, site, system and data

redundancy and security.

Computer Experience

Software Background OpenVMS, VMS, VAX/VMS, Windows, Intergraph Clipper

Unix (CLIX), RSX11M, RSX11M+, HASP, 2780/3780 Emulation,

SNARJE, SNA Gateway, VMS SNA, Fusion TCPIP, Multinet, TCPIP

Services for OpenVMS, DECnet, DECnet Router, FORTRAN,

COBOL, BASIC, DCL, JCL, Clarify and Remedy

Hardware Background VAX and MicroVAX families, PDP 11/70, PDP

11/45, PDP 11/34, PDP 11/23, DEC3000 family, AlphaServer,

AlphaStation, Itanium and SuperDome families. Unibus,

Massbus, Q-Bus, TurboChannel, XMI, BI, CI and PCI hardware,

HSC, HSJ, HSD, HSG, StorageWorks, SANswitches, LANbridges,

DECservers, DECagent, DEChub, DECbridge, network switches,

DELNI, Ethernet, cabling

Specialized Training

SAN Foundations

OpenVMS Internals and Data Structures

DECnet Internals

OpenVMS Performance Management

Capacity Planning

Consulting Methods and Delivery

Education

University of North Alabama, Florence Alabama, B.S., graduated July, 1981

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