Customer Service Manager

tammy kennedy

**** ********* ***** **** **********, LA 711**-***-*** 1157 **********@*****.***

Administrative Coordinator 3

Dedicated and technically skilled business professional with versatile administrative support skills developed

through experience as a Louisiana Civil Service Office Coordinator 3, Secretary 2, and Clerk 3.

Offer computer skills in MS Office Suite and other applications/systems.

Key Skills

Teambuilding & Supervision Report & Document Preparation Records Management

Spreadsheet & Database Creation Meeting & Event Planning Pleasant Customer Service

Experience

LSUHSC–S, Shreveport, LA 2008 to Present

Administrative Coordinator 3

Administrative Coordinator to Dr. F. Dean Griffen, Professor of Surgery.

Organize and coordinate his meetings and conferences.

Prepare all travel arrangements and process reimbursements for travel.

Coordinate student schedules, conferences, lectures, etc.

Maintain student files with confidentiality.

Prepare and manage all office correspondence.

Northwest Louisiana Technical College, Minden, LA 2003 2008

Administrative Coordinator 3

Supervise Student Personnel Services clerical staff.

Maintain college student database.

Coordinate and supervise enrollment and registration process.

Coordinate student schedules, report cards, transcripts, etc. with program departments.

Prepared monthly, quarterly, and yearly reports and submitted to auditing agencies.

Hunt Oil Company, Cotton Valley, LA 2000 2002

Secretary

Maintain Secretarial duties for district manager.

Maintain well files.

Prepare drilling reports, wellbore schematics, and PowerPoint presentations.

Process invoices, expense reports, office and field payroll.

Northwest Louisiana Technical College, Minden, LA 1999 2000

Louisiana Civil Service Secretary 2

Screen telephone calls, visitors, and incoming correspondence.

Maintain student files.

Coordinate enrollment and registration process.

Prepare routine and various reports.

Webster Parish Office of Family Support, Minden, LA 1998 1999

Louisiana Civil Service Clerk 3

Screen telephone calls and incoming correspondence.

Maintain daily visitor log.

Maintain records data entry and client files.

Education

Northwest Louisiana Technical Institute, Minden, LA 1991

Technical Certificate

Northwestern State University, Natchitoches, LA 1988 1990

1 Semester, Elementary Education

2 Semesters, Office Administration

Southern Arkansas University, Magnolia, AR 1989

1 Semester, Elementary Education

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